Digital Technology

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Despite economic uncertainty, new-customer acquisition remains a high priority in the banking industry, especially with increasing competition from fintech and big tech companies. For...

April 24, 2023 by Theresa Nguyen

 With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making...

April 18, 2023 by Laura Burrows

Machine learning (ML) is a powerful tool that can consume vast amounts of data to uncover patterns, learn from past behaviors, and predict future...

March 6, 2023 by Theresa Nguyen

In a dynamic, consumer-driven market, speed and agility are essential to providing seamless customer experiences. However, many financial institutions are still relying on legacy...

February 28, 2023 by Theresa Nguyen

With the new year comes new goals, new accomplishments and new opportunities. And while new things are often associated with growth and success, nurturing...

February 22, 2023 by Theresa Nguyen

Believe it or not, 2023 is underway, and the new year could prove to be a challenging one for apartment operators in certain ways....

February 9, 2023 by Manjit Sohal

Putting customers at the center of your credit marketing strategy is key to achieving higher response rates and building long-term relationships. To do this,...

January 30, 2023 by Theresa Nguyen

E-commerce digital transactions are rapidly increasing as online shopping becomes more convenient. In fact, a recent survey found that 75% of large and mid-sized...

January 25, 2023 by Kim Le

From chatbots to image generators, artificial intelligence (AI) has captured consumers’ attention and spurred joy — and sometimes a little fear. It’s not too...

January 18, 2023 by Julie Lee

With an abundance of loan options in today’s market, retaining customers can be challenging for banks and credit unions, especially small or regional institutions....

December 19, 2022 by Theresa Nguyen

Financial institutions have gone through a whirlwind in the last few years, with the pandemic forcing many to undergo digital transformations. More recently, rising...

December 8, 2022 by Guest Contributor

With consumers having more credit options than ever before, it’s imperative for lenders to get their message in front of ideal customers at the...

October 10, 2022 by Theresa Nguyen

Whether your goal is to gain new business or create cross-sell opportunities, being proactive in your credit marketing approach can help drive higher response...

September 26, 2022 by Theresa Nguyen

External fraud generally results from deceptive activity intended to produce financial gain that is carried out by an individual, a group of people or...

September 19, 2022 by Chris Ryan

Rapid improvements in technology and the rise in online activity are driving higher consumer expectations for fast and frictionless digital experiences. And yet, only...

August 22, 2022 by Theresa Nguyen

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