Digital Technology

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The current state of digital banking is a story of fragmentation and technology that’s often outdated or poorly integrated. Customer journeys are often suboptimal,...

September 5, 2023 by Julie Lee

Americans swipe, tap or insert their debit and credit cards at supermarkets, gas stations, restaurants, hotels and ATMs, conducting more than 74 million daily...

August 30, 2023 by Theresa Nguyen

This article was updated on August 24, 2023. The continuous shift to digital has made a tremendous impact on consumer preferences and behaviors, with...

August 24, 2023 by Theresa Nguyen

This article was originally published on multifamilyinsiders.com One of the challenges currently facing the rental housing industry is the amount of lease application fraud....

August 23, 2023 by Manjit Sohal

Investing in a strong customer acquisition strategy is critical to attracting leads and converting them into high-value customers. In this blog post, we’ll be...

August 22, 2023 by Theresa Nguyen

Financial institutions have long been on the cutting edge of technology trends, and it continues to be true as we look at artificial intelligence...

August 15, 2023 by Erin Haselkorn

This article was updated on August 9, 2023. Debt collections can be frustrating — for both consumers and lenders alike. Coupled with ever-changing market...

August 9, 2023 by Stefani Wendel

Evolving technologies and rising consumer expectations for fast, frictionless experiences highlight an opportunity for credit unions to advance their decisioning and stand out in...

July 24, 2023 by Theresa Nguyen

52 percent of banks report high levels of concern about fraud, making fraud detection in banking top-of-mind. Banking fraud prevention can seem daunting, but...

July 19, 2023 by Alison Hillendahl

Experian’s eighth annual identity and fraud report found that consumers continue to express concerns with online security, and while businesses are concerned with fraud,...

July 5, 2023 by Alison Hillendahl

After being in place for more than three years, the student loan payment pause is scheduled to end 60 days after June 30, with...

June 20, 2023 by Theresa Nguyen

Banking uncertainty creates opportunity for fraud The recent regional bank collapses left anxious consumers scrambling to withdraw their funds or open new accounts at...

June 13, 2023 by Guest Contributor

The fraud problem is ever-present, with 94% of businesses reporting it as a top priority, and fraudsters constantly finding new targets for theft. Preventing...

May 26, 2023 by Alison Hillendahl

On average, the typical global consumer owns three or more connected devices.1 80% of consumers bounce between devices, while 31% who turned to digital...

May 25, 2023 by Theresa Nguyen

The science of turning historical data into actionable insights is far from magic. And while organizations have successfully used predictive analytics for years, we’re...

April 27, 2023 by Julie Lee

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