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Powering Financial Inclusion: Unlocking Access to Credit with Cash Flow Insights

Updated : January 30, 2026 Published: January 17, 2022 by Laura Burrows

At A Glance

Credit plays a vital role in the lives of consumers, helping them achieve important milestones – such as purchasing a car and buying their own home. Unfortunately, not every creditworthy individual has equal access to financial services. By leveraging expanded data sources, you can gain a more complete view of creditworthiness, make better decisions and empower consumers to more easily access financial opportunities.

In an era where financial health is closely tied to economic mobility, the ability to obtain access to credit remains one of the most critical—and unequal—factors in determining long-term financial opportunities. While traditional credit data remains a powerful tool, it doesn’t always capture the full picture of a consumer’s financial story, especially for thin-file, new-to-credit, or nontraditional consumers.

To drive true financial inclusion, financial institutions must go beyond conventional data sources and adopt a broader, more dynamic approach, one that includes alternative data and real-time financial behavior, such as cash flow insights.

The financial inclusion gap: who’s being left out?

Nearly 19 million U.S. households remain unbanked — yet many individuals within these communities possess the ability to borrow responsibly, save diligently and build long-term wealth. Traditional credit models alone may not fully capture these behaviors, leaving lenders with incomplete information and consumers without access to credit and the financial services they need. For lenders, inclusion isn’t just a mission, it’s a market opportunity to unlock new revenue streams, reduce portfolio risk through diversification and build trust with tomorrow’s borrowers. By incorporating deeper insights, such as income patterns and alternative financial behaviors, you can obtain a more accurate picture of a consumer’s financial health. This will lead to more informed lending decisions and pave the way for a new era of inclusive, sustainable growth.

Traditional credit scores tell part of the story — cash flow tells the rest

Real-time cash flow data — sourced from consumer-permissioned information such as income streams, bank account balances and credit card activity — offers a more holistic and timely view of a borrower’s financial health. This dynamic data captures the day-to-day realities of a consumer’s financial behavior, enabling lenders to assess risk and creditworthiness more accurately.

By leveraging cash flow insights, you can better understand and serve individuals with thin or no credit files, design more tailored financial products and align offerings with real consumer needs and financial rhythms. The result: smarter, faster decision-making that expands access to credit while enhancing portfolio performance.

Introducing Experian’s Credit + Cash Flow Score

To help financial institutions harness the power of both traditional and alternative data, we’ve developed the Credit + Cash Flow Score—a hybrid model that blends bureau-based insights with real-time cash flow data.

This score gives lenders:

  • A stronger foundation for inclusive lending strategies
  • Deeper visibility into an applicant’s current financial behavior
  • Improved risk segmentation, even for thin-file or new-to-credit applicants
  • Better approval decisions, while maintaining portfolio integrity

Taking the next step toward inclusive growth

Financial institutions don’t have to choose between growth and responsibility. By integrating our financial inclusion tools, such as cash flow insights and alternative credit data, into your lending strategy, you can reach new customer segments, reduce friction in the decision-making process, and make smarter, more equitable credit decisions.

Let’s work together to make financial inclusion more than a goal—let’s make it a reality.

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Since 1996, The Internal Revenue Service (IRS) has issued more than 27 million individual taxpayer identification numbers (ITINs) –⁠ a 9-digit number used by individuals who are required to file or report taxes in the United States but are not eligible to obtain a Social Security number (SSN). Across the country, ITIN holders are actively contributing to their communities and the U.S. financial system. They pay bills, build businesses, contribute billions in taxes and manage their finances responsibly. Yet despite their clear engagement, many remain underrepresented within traditional lending models.  Lenders have a meaningful opportunity to bridge the gap between intention and impact. By rethinking how ITIN consumers are evaluated and supported, financial institutions can: Reduce barriers that have historically held capable borrowers back Build products that reflect real borrower needs Foster trust and strengthen community relationships Drive sustainable, responsible growth Our latest white paper takes a more holistic look at ITIN consumers, highlighting their credit behaviors, performance patterns and long-term growth potential. The findings reveal a population that is not only financially engaged, but also demonstrating signs of ongoing stability and mobility. A few takeaways include: ITIN holders maintain a lower debt-to-income ratio than SSN consumers. ITIN holders exhibit fewer derogatory accounts (180–⁠400 days past due). After 12 months, 76.9% of ITIN holders remained current on trades, a rate 15% higher than SSN consumers. With deeper insight into this segment, lenders can make more informed, inclusive decisions. Read the full white paper to uncover the trends and opportunities shaping the future of ITIN lending. Download white paper

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