Financial Inclusion is Still the Key to Empowering Financial Futures

by Corliss Hill 4 min read March 28, 2025

Many organizations remain committed to financial inclusion to create better outcomes for underrepresented consumers and small businesses by unlocking barriers to financial well-being and closing the wealth gap. Organizations like credit unions, Community Development Financial Institutions (CDFIs), and Minority Deposit Institutions (MDIs) live by these values. These lenders work hard to ensure these values are reflected in the products and services they offer and in how they attract and interact with customers.

While funding from the federal government is being scaled back for many of these community-based financial institutions, Experian is scaling up! We’re still here to support CDFIs, Credit Unions, and their members, along their financial inclusion journey.

The cross-walk between DEIB and financial inclusion

Although Diversity, Equity, Inclusion and Belonging (DEIB) and financial inclusion involve different strategies, there’s an undeniable connection that should ultimately be tied to a business’s overall goal and mission. The communities that are historically underrepresented and underpaid in the workforce – including Black Americans, Hispanic/Latinos, and rural white Americans – also tend to be marginalized by the established financial system.

Financial institutions that work to address the inequities within their organizations and promote financial inclusion may find that these efforts complement each other.

DEIB policies help promote and support individuals and groups regardless of their backgrounds or differences. While financial inclusion is less specific to a company or organization, instead it describes the strategic approach and efforts that allow people to affordably and readily access financial products, services, and systems.

The impact of financial inclusion

Lenders can promote financial inclusion in different ways. A bank can change the requirements or fees for one of its accounts to better align with the needs of people who are currently unbanked. Or it can offer a solution to help people who are credit invisible, or unscoreable by conventional credit scoring models, establish their credit files for the first time.

Financial institutions also use non-traditional data scoring to lend to applicants that conventional scoring models can’t score. By incorporating alternative credit data[1] (also known as expanded FCRA-regulated data) into their marketing and underwriting, lenders can expand their lending universe without taking on additional risk.

Financial inclusion efforts for all

Experian is a champion of financial inclusion by supporting both financial institutions and consumers. Through our Inclusion Forward – Experian Empowering Opportunitiesinitiative, we work directly with lenders to reach underserved communities and extend greater credit access to consumers. We also offer various tools to help consumers build and understand their credit, and to help financial institutions reach underrepresented communities.

We provide individuals with everything from financial inclusion solutions to literacy education to insights about their own financial profile, along with ways to help underrepresented communities improve their financial wellness.*

One way that we are doing this is through our consumer programs called Experian G and Experian Boost® –that are available for free through the Experian app. These first-of-their-kind programs work together to help consumers improve their credit profile. Experian Go helps individuals establish a credit file, while Experian Boost assists with adding tradelines to an existing credit file. For example, with Experian Boost, individuals can connect positive payments to utility, rent, streaming services, and other accounts to improve their credit scores.

Membership with Experian helps consumers monitor their credit, manage their money, and find ways to save money, including shopping for insurance. In fact, consumers saved an average of $828 per year when they switched and saved through Experian Insurance Marketplace.[2]

Working together to create financial empowerment

There’s no magic solution to undoing the decades of policies and prejudices that have kept certain communities unable to fully access our financial and credit systems. But financial institutions like credit unions, CDFIs and MDIs take steps every day to drive financial inclusion and help underrepresented communities. These values are a part of their business DNA, and Experian is here to help keep their legacy alive.

Whether you’ve established your strategy or need help with implementation, we can help you enhance your financial inclusion efforts. Learn more about our helpful solutions. Experian will point you in the right direction to business growth.

[1] Using Alternative Credit Data for Credit Underwriting.

[2] Experian research.

*Experian Boost: Results will vary. Not all payments are boost-eligible. Some users may not receive an improved score or approval odds. Not all lenders use Experian credit files, and not all lenders use scores impacted by Experian Boost. Learn more.

Related Posts

Ask the Expert: A Closer Look at Modern Lending with Jeff Hops and Erin Haselkorn

In this first episode of Ask the Expert, Experian's Jeff Hops, Senior Director of Data Platform and Product, and Erin Haselkorn, Senior Director of Analyst Relations, explore how broader data and new signals can help lenders better understand today’s consumers, while maintaining responsible decisioning. Lending is changing  Interest rates, regulation, embedded finance and AI are reshaping the lending landscape. Consumer behavior is evolving just as quickly. But the core job hasn’t changed. Lenders are still making decisions about people they don’t fully know, and that makes data more important than ever. "There are periods where nothing changes, and periods where it seems like everything changes. We’re in the latter … but the core premise hasn’t changed. You’re still trying to lend to somebody you don’t know."Jeff Hops, Senior Director of Data Platform and Product To make those decisions with confidence, lenders need a strong foundation of identity, history and reliable signals. In a period of rapid change, the quality and completeness of that data become even more critical. A more complex view of today’s consumer What has changed is the consumer. Traditional credit data is foundational but can be further enhanced with visibility on how people earn, manage and move money. Income may come from multiple sources, and financial activity often spans bank accounts, applications (apps) and digital channels. Cash flow data, for example, can provide a clearer view of what’s actually coming into a consumer’s account, beyond what traditional records may show.These additional signals can help lenders better understand: Income variability across multiple earning sources Current financial behavior through cash flow activity Digital and identity-linked activity across channels These signals don’t replace traditional data; they expand it. The result is a more complete and current view of the consumer. From exploration to real-world application The conversation around broader data signals has moved beyond theory. Lenders are no longer just asking whether these signals are useful. They’re asking where, how and under what governance they can be applied across the lending lifecycle. Lenders are actively researching, testing and implementing new data sources across the lending lifecycle. What was once experimental is now operational. Institutions are progressing through a clear path: Research Understanding available signals and use cases Testing Evaluating performance in controlled environments Implementation Applying insights in production Today, alternative data is being used in areas like analytics, channel scoring and decisioning, often within governed environments that allow for safe testing and validation. AI may accelerate this shift by helping institutions identify patterns at scale, but its value depends on the strength of the underlying data: quality, governance, context and clear business use cases. More signal, more responsibility As data availability expands, lenders have access to more granular insights than ever before. That creates opportunity, but also responsibility. The institutions that lead won’t be the ones that use the most data. They’ll be the ones that know which signals to use, how to validate them and how to apply them in ways that are fair, explainable and aligned to consumer outcomes. “Institutions can unlock more granular and powerful decisions, but they have to do it responsibly.”Erin Haselkorn, Senior Director, Analyst Relations The future of lending will be shaped not just by how much data is available, but by how thoughtfully it’s applied. Keeping the consumer at the center of decisioning is essential to building trust and long-term success. Explore alternative data with us A more complete understanding of today’s consumers starts with better data. We help lenders responsibly incorporate broader data signals and advanced analytics into decisioning strategies, enhancing visibility into today’s consumers while strengthening risk assessment and expanding access to credit. Let’s work together to build more confident, more responsible lending decisions. Learn more Contact us About our experts Jeff Hops Senior Director, Data Platform and Product, Experian Jeff Hops is a Senior Director in Experian’s Financial Services and Data business with over eight years of experience driving innovation in credit and data solutions. He has led product development for Experian’s Credit Report and played a key role in launching Ascend Identity Platform™, a leading identity resolution platform. Erin Haselkorn Senior Director, Analyst Relations, Experian Erin Haselkorn is responsible for analyst relations for Experian. She has developed an understanding of key marketing trends across a broad range of verticals. Her market research around data strategy, AI, fraud, identity and data management, paired with her broad Experian product knowledge, gives her a unique understanding of business automation and data trends. Erin is a frequent spokesperson and guest blogger.

Published: June 22, 2026 by Julie Lee
How Consumer Vehicle Choices Are Shaping Automotive Loan Trends

Conversations about rising auto loan balances and higher monthly payments has often centered around increasing vehicle prices and elevated interest rates; and while those factors have undoubtedly played a role, another important piece of the puzzle is the type of vehicles consumers are choosing to purchase. According to Experian’s Automotive Consumer Trends Report: Q1 2026, consumers are continuing to opt for SUVs over other vehicle types, a trend that may be contributing to higher average loan amounts and monthly payments. SUVs accounted for 63.5% of all new retail vehicle registrations over the last 12 months, up from 62.8% a year ago. Additionally, more than 117 million SUVs were in operation across the United States in the first quarter of 2026, making up 42.2% of the market share. At the same time, traditional passenger cars continue to fall in share, coming in at 16.5%, a decrease from 18.4% last year. As consumers increasingly gravitate towards the larger vehicle segment, it reflects the ongoing desire for versatility, cargo capacity, and family-friendly functionality. Electrification’s growing role in consumer purchasing behavior Interestingly, electrified SUVs continue to gain traction, representing 27.7% of all new SUV registrations, these vehicles include battery-electric, hybrids, plug-in hybrids, and other alternative fuel types. Diving a bit deeper, the Tesla Model Y was the market share leader for new, retail electrified SUV registrations in the last 12 months, coming in at 15.8%. Rounding out the top five were Honda CR-V (9.6%), Toyota RAV4 (7.2%), Chevrolet Trax (7.2%), and Toyota Grand Highlander (3.4%). As model availability and familiarity with the electrification segment grows, the broader adoption of these vehicles are playing an increasingly important role in vehicle pricing and overall consumer demand. While average loan amounts and monthly payments are being driven by a combination of factors such as financing costs and consumer purchasing behavior, data in Q1 2026 demonstrates the continued interest in SUVs. This suggests that the industry’s shift toward larger vehicles is likely playing a meaningful role in today’s financing environment. To learn more about SUV insights, view the full Automotive Consumer Trends Report: Q1 2026 presentation.

Published: June 17, 2026 by Kirsten Von Busch
When New Data Impacts MBS Pricing: Student Loan Debt

In our previous post, we described the Current Second Lien Balance field, which is one of over 2,000 fields in the new Experian Mortgage Loan Performance (MLP) dataset. We showed that the Current Second Lien Balance field meets our three-pronged materiality standard for new data delivery: New: Provides information not available in existing datasets (i.e., orthogonal to currently available data). Material: Impacts a sizeable portion of the MBS universe. Significant: Differentiates collateral performance by a large enough margin to influence trading and risk management decisions. In this article, we discuss another field that satisfies the above criteria: Student Loan Balance.  We evaluate this field in the context of these criteria. First, however, we provide a summary of the MLP dataset and how it compares to standard GSE loan-level data available today. Standard GSE Data vs. Experian Mortgage Loan Performance (MLP) Data The MLP dataset contains thousands of fields describing mortgage performance from each borrower, loan, and property perspective, all refreshed monthly (including, amongst other things, new credit scores and refinance inquiry activity, loan performance, filed junior liens, and AVM values).  MLP differs from loan-level data provided by Freddie Mac, Fannie Mae, and Ginnie Mae, which the vast majority of market participants solely rely on, in a number of ways: Standard data provided by the GSEs and GNMA does not contain all the information necessary for accurate forecasting of mortgage prepayment and credit performance. Basic, critical fields like borrower’s current credit score and current junior liens on the property are missing. The new Mortgage Loan Performance (MLP) dataset from Experian contains borrower, loan, and property data fields covering the entire mortgage universe, including Agency, Non-Agency, and Esoteric mortgage products (CES, HELOC, Reverse), both securitized and non-securitized. MLP enables full three-dimensional (borrower + loan + property) tracking with persistent keys for borrower (before and after refinancing), loan (in securities/deals even after exit due to payoffs or buyouts, including before and after MSR sales), and property.  This enables end-to-end analysis of each borrower’s (and property’s) mortgage experience throughout their credit lifecycle. New, Material and Significant Field:  Student Loan Debt MLP contains a number of fields describing each mortgage borrower’s student debt load, including amounts in repayment, forbearance and collections; estimated interest rate, time remaining until forbearance expiration, and more. In the interest of simplicity, for this article we’ll focus on a single student loan-related field within MLP: Student Loans Balance, which is defined as the total balance on open non-deferred student trades reported in the last 3 months. Is Information Regarding Student Loans New to Markets? Standard loan-level data disclosed by the GSEs and GNMA contain no student-loan-specific fields. Theoretically, fields related to DTI at origination might capture some aspect of student loan debt. So, in the best-case scenario for an investor relying solely on standard disclosure, a DTI value as of origination is provided -- yet is never updated as the loan seasons and the borrower’s debt and income change (see more here).  But in the case of federal student loan debt attached to mortgages originated from early 2020 to late 2023, the level of detail provided by disclosure may be even more unknown due to COVID-era repayment and reporting moratoriums. The student loan repayment moratorium was a temporary federal policy that paused required payments, set interest rates to 0%, and suspended collections on most federally-held student loans. The moratorium began in March 2020, with payments resuming in October 2023, making it approximately 3.5 years in duration—the longest consumer credit payment pause in U.S. history. (Source: NCUA ) During the moratorium, student loan-related debt loads may have been understated as federal loans were in a temporary state of $0 repayment.  As an alternative to leaving student loan debt completely out of DTI calculations, an imputed payment equal to only 0.50% of the outstanding balance was often used as a placeholder for a borrower’s DTI calculation. As the Wall Street Journal recently reported, a new report from the Federal Reserve of New York shows a rise in student loan default rates by age group.  Student loan delinquencies have been broadly trending higher across all age groups.  Also, the average age of a borrower in default has risen to 40, and borrowers age 50 and older are now at a higher risk of default than younger groups. This 40 to 50-year-old age group represents prime home ownership years. Defaulted borrowers are also struggling to make other debt payments, too. The same report stated that almost 40% of past due student loan borrowers with auto loans are past due, 56% have at least one credit card past due, and 20% have a past due mortgage.  In addition to increased delinquency risk on their mortgage, borrowers with student loan debt also have fewer mortgage refinance options, as their elevated DTI may prevent qualification for a refinance, or increase the offered rate of a refinance and thereby reduce their incentive.  These dampening effects of student loan debt on mortgage CPR are clearly evident in the data, as described further below. Standard data only reports information related to the primary mortgage and does not include any details on the borrower’s other debts, with the exception of DTI at origination, which is never updated throughout the life of the loan. In contrast, MLP provides a comprehensive view of the borrower’s full credit profile, including other obligations such as credit cards, mortgages on other properties, student loan balances, and much more. Is Student Loan debt material to the residential mortgage market? Approximately $11 trillion of residential mortgage loans were originated during the student loan payment moratorium (Source: Experian MLP Dataset), a period marked by historically low mortgage rates during the COVID era.  As discussed above, DTI data contained in standard market disclosure may be particularly inaccurate for these loans.   As the Wall Street Journal recently reported, a new report from the Federal Reserve of New York shows a rise in student loan default rates by age group.  Student loan delinquencies have been broadly trending higher across all age groups.  Also, the average age of a borrower in default has risen to 40, and borrowers aged 50 and older are now at a higher risk of default than younger groups. This 40 to 50-year-old age group represents prime home ownership years.  Defaulted borrowers are also struggling to make other debt payments, too.   The same report stated that almost 40% of past due student loan borrowers with auto loans are past due, 56% have at least one credit card past due, and 20% have a past due mortgage.  In addition to increased delinquency risk on their mortgage, borrowers with student loan debt also have fewer mortgage refinance options, as their elevated DTI may prevent qualification for a refinance, or increase the offered rate of a refinance and thereby reduce their incentive.  These dampening effects of student loan debt on mortgage CPR are clearly evident in the data, as described further below.  Of today’s $13 trillion in outstanding mortgage debt, more than 10% of that debt ($1.5 trillion) is associated with borrowers who carry student loan debt.  For these borrowers, the average amount of student loan debt outstanding is approximately $50,000, versus a mortgage balance of approximately ~$289,000. In other words, the average student loan debt balance is almost 20% of the mortgage balance for the average borrower who carries both. For this set of borrowers, the average monthly payment is approximately $400 for student loan vs. approximately $2,200 for 1st lien mortgage—so that monthly student loan payments are a significant debt load, approximately 20% of the monthly mortgage payment.  (Source:  Experian MLP Dataset)  Is the effect of student loan debt a significant driver of performance? Figure 1 illustrates prepayments by student loan balance for a sample of loans drawn from MLP. The chart illustrates that borrowers with larger student loan balances prepay much more slowly, likely because some are effectively locked out of refinancing once student loan payments resume due to elevated DTI. The debt-to-income (DTI) ratio calculated using actual student loan payments may be significantly higher than the DTI calculated during the moratorium, in some cases exceeding GSE eligibility thresholds. As illustrated in Figure 1, for in-the-money (ITM) collateral, the differential between loans with material student loan balances (greater than $200,000) and loans with no student debt can reach up to 5 CPR. Notably, even for out-of-the-money (OTM) collateral, loans with student debt prepay 1 to 3 CPR slower, likely reflecting reduced mobility due to tighter financing constraints when purchasing a new home. Pools with otherwise similar prepayment characteristics may exhibit different prepayment behavior depending on the distribution of student loan exposure within their collateral. In addition, because loans with student debt tend to prepay more slowly, this effect increases over time due to burnout: loans without student debt prepay and exit the pools more quickly, leaving a higher concentration of slower-paying loans behind.  Given that 10% of the $13 trillion outstanding mortgage market is associated with borrowers who have student loans (Source:  Experian MLP dataset)—and that student loans have a meaningful impact on prepayments—many pools issued between March 2020 and October 2023 may be subject to this student loan debt CPR throttle, and therefore mispriced by investors relying exclusively on standard market data. Fig 1. Prepayment S-Curve: Student Loans Balance Source:  Experian MLP dataset hosted on IVolatility Data-Driven Platform _____________________________________________________ Michael Pyatski advises MBS traders, portfolio managers, quants, risk managers, loan originators, and technology professionals on making informed, data-driven business decisions that drive revenue growth, enhance risk management, and reduce trading costs. With more than 15 years of experience as an Agency RMBS trader—including serving as Head of the Proprietary Trading Desk at BNP Paribas—Michael developed and successfully implemented relative-value, data-driven profitable trading strategies to capture market opportunities embedded in data but not fully priced by the market. His trading experience, combined with a Ph.D. in econometrics, led him to found the Data-Driven Portal (https://datadrivenportal.com/), a platform that provides advanced technology for MBS trading and risk management. The platform’s No-Model Data-Driven technology leverages big data, econometric analysis, and AI to help traders identify relative-value opportunities in RMBS markets and generate above-market, risk-adjusted returns. _____________________________________________________

Published: June 17, 2026 by Perry DeFelice, Michael Pyatski