Telecommunications, Cable & Utilities

Loading...
Identity management is a win-win...

Managing your customer accounts at the identity level is ambitious and necessary, but possible Identity-related fraud exposure and losses continue to grow. The underlying...

Read More Identity management is a win-win
Simple steps to lift an Experian security freeze...

Millions of Americans placed a credit freeze or restricted access to their credit file in recent months to keep identity thieves at bay. Credit...

Read More Simple steps to lift an Experian security freeze
Women in Experian: Getting to know Kathleen Peters...

I recently sat down with Kathleen Peters, SVP of Product Management for Global Fraud and Identity, to discuss the state of fraud and identity,...

Read More Women in Experian: Getting to know Kathleen Peters
Industry’s first tri-bureau trended attributes to help...

Traditional credit attributes provide immense value for lenders when making decisions, but when used alone, they are limited to capturing credit behavior during a...

Read More Industry’s first tri-bureau trended attributes to help lenders better serve consumers
Dispute rates rising? 5 ways to uncover data inaccurac...

Many data furnishers are experiencing increases in dispute rates. It’s a tough spot to be in. Data furnishers are not only obligated under the...

Read More Dispute rates rising? 5 ways to uncover data inaccuracies
New study shows U.S. consumers in a state of good heal...

The nation’s economic recovery is continuing in a positive upward trend with consumer credit scores coming exceptionally close to pre-recession numbers—the healthiest in a...

Read More New study shows U.S. consumers in a state of good health
Demystifying alternative data...

Alternative Data Shedding New Light on Consumers Why Investors Want Alternative Data Banks and Tech Firms Battle Over Something Akin to Gold: Your Data...

Read More Demystifying alternative data
Debt collections = opportunity to enhance customer rel...

It’s no secret. Consumers engage and interact with brands through a variety of channels, including email, direct mail, websites and mobile. And since most...

Read More Debt collections = opportunity to enhance customer relationships
Shining a light on synthetic identity fraud...

Experian on the State of Identity podcast In today’s environment, any conversation on the identity management industry needs to include some mention of synthetic...

Read More Shining a light on synthetic identity fraud
Synthetic ID in a post breach world...

The data to create synthetic identities is available. And the marketplace to exchange and monetize that data is expanding rapidly. The fact that hundreds...

Read More Synthetic ID in a post breach world
Should social media be used as a factor in credit deci...

In 2017, 81 percent of U.S. Americans have a social media profile, representing a five percent growth compared to the previous year. Pick your...

Read More Should social media be used as a factor in credit decisions?
Experian wins the Javelin Strategy Best Overall Identi...

Earlier this week, Javelin Strategy & Research announced its inaugural edition of the 2017 Identity Proofing Platform Awards. We were honored to see CrossCore...

Read More Experian wins the Javelin Strategy Best Overall Identity Proofing Platform award for CrossCore
Utilizing a customer journey map – from acquisitions t...

Everyone loves a story.  Correction, everyone loves a GOOD story. A customer journey map is a fantastic tool to help you understand your customer’s...

Read More Utilizing a customer journey map – from acquisitions through collections
Who’s on first?...

Evolution of first-party fraud to third Third-party and first-party schemes are now interchangeable, and traditional fraud detection practices are less effective in fighting these...

Read More Who’s on first?
Results reveal success for virtual negotiation in coll...

It should come as no surprise that the process of trying to collect on past-due accounts has been evolving. We’ve seen the migration from...

Read More Results reveal success for virtual negotiation in collections space