Financial Services

Javelin Strategy & Research announced the 2017 Identity Proofing Platform Awards. We were honored to see CrossCore as the identity proofing platform winner.

The collections space has been migrating from traditional mail and outbound calls to electronic payment portals, digital collections and virtual negotiators. Now that collectors have had time to test virtual collections, we’ve collected some data points. Here are a few:

Creating a customer journey map, and seeing it through from acquisitions to collections, can help you better define messaging and channels to best reach your audience.

National Hispanic Heritage Month Sept. is 15 - Oct. 15. With 1 in 6 U.S. residents being Hispanic, now is a great time for financial institutions to reflect on their largest growth opportunity.

Direct mail is dead. It’s so 90s. Digital is the way to reach consumers. Marketers have heard this time and again, but is it true?

Third-party and first-party schemes are now interchangeable, and traditional fraud detection practices are less effective in fighting these evolving fraud types.

As more collectors transition from "dialing for dollars" to digital solutions, they are seeing early results and success with virtual negotiation tools.

We recently analyzed millions of online transactions from the first half of 2017 to identify fraud attack rates. Here are the top 3 riskiest states for e-commerce billing and shipping fraud for H1 2017

All communities are impacted by the contributions of Hispanics, and now is the time for FIs to reflect upon their largest growth opportunity.

APIs--Application Programming Interfaces--are the hidden backbone of our modern world which allow software programs to communicate with one another.

With minimal risk and high reward at stake, e-commerce fraud attacks have increased dramatically over the last few years, with no signs of slowing down.

Many clients use the same debt collection strategy they’ve used for years never considering the customer experience for the debtor

In Experian’s latest State of Student Lending report, we dive into how the $1.4 trillion in student loan debt for Americans is impacting all generations in regards to credit scores, debt load and delinquencies.

With today's digital identity, how do you know you’re interacting with a legitimate individual rather than an imposter?

Many institutions take a “leap of faith” when it comes to developing prospecting strategies as it pertains to credit marketing. How can a data-driven approach help?