Financial Services

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Four Characteristics of Leading-Edge Financial Marketi...

For financial marketers, long gone are the days of branded coffee mugs, teddy bears and the occasional print ad. Financial marketers are charged with...

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Recession Readiness Checklist...

Do you have 20/20 vision when it comes to the readiness of your organization? How financially healthy are your customers today? They are likely...

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2020 Top Trends for Financial Services to Kick Off the...

It may be a new decade of disruption, but one thing remains constant – the consumer is king. As such, customer experience (and continually...

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Don’t Fall Victim to Credit Ghosting...

If you’ve been on the dating scene in the last few years, you’re probably familiar with ghosting. For those of you who aren’t, I’ll...

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Four Ways to Keep Your Card Top of Wallet...

According to research, only 15% of American consumers have swapped out their go-to credit card in the past year and spend more money both...

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5 Features You Need in a Modern Customer Acquisition E...

The challenges facing today’s marketers seem to be mounting and they can feel more pronounced for financial institutions. From customizing messaging and offerings at...

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Case Study: Accelerating Lending Decisions with Digita...

With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making it...

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Detecting Synthetic Identities: The Best Offense is a ...

Sometimes, the best offense is a good defense. That’s certainly true when it comes to detecting synthetic identities, which by their very nature become...

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Are Your Loyalty and Rewards Programs Safe?...

As the holiday shopping season kicks off, it’s prime time for fraudsters to prey on consumers who are racking up rewards points as they...

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Customer Loyalty and Fluidity in AFS and Traditional L...

Article written by Melanie Smith, Senior Copywriter, Experian Clarity Services, Inc. It’s been almost a decade since the Great Recession in the United States...

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Saving Time with APIs...

Time – it’s the only resource we can’t get more of, which is why we tend to obsess over saving it. Despite this obsession,...

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The Future of Fintech is Now: Powering the Next Genera...

Fintech is quickly changing. The word itself is synonymous with constant innovation, agile technology structures and being on the cusp of the future of...

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It’s Getting Late Early Around Here...

Retailers are already starting to display their Christmas decorations in stores and it’s only early November. Some might think they are putting the cart...

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Explaining AI for Financial Institutions...

It seems like artificial intelligence (AI) has been scaring the general public for years – think Terminator and SkyNet. It’s been a topic that’s...

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Step Up Your Game: Leveraging Technology and Online To...

As credit unions look to grow their loan portfolios and acquire new members, improving the member experience is critical to the process and remains...

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