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Results reveal success for virtual negotiation in coll...

It should come as no surprise that the process of trying to collect on past-due accounts has been evolving. We’ve seen the migration from...

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Riskiest states for e-commerce fraud...

We recently analyzed millions of online transactions from the first half of 2017 to identify fraud attack rates. Here are the top 3 riskiest...

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Laying a foundation for success with the Hispanic mark...

  National Hispanic Heritage Month is observed each year from Sept. 15 to Oct. 15, by celebrating the histories, cultures and contributions of American...

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Trilogy: Increasing engagement in cybersecurity (Part ...

Cybersecurity cannot be successful if siloed. The entire organization must be part of the effort. Take these steps to ensure a more engaged relationship...

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Open up a whole new world of growth with APIs...

We use our laptops and mobile phones every day to communicate with our friends, family, and co-workers. But how do software programs communicate with...

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E-commerce fraud continues to be an area of concern — ...

Since the advent of the internet, our lives have changed drastically for the better. We can perform many of life’s daily activities from the...

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Putting Customer Experience at the core of your debt c...

We regularly hear from clients that charge-offs are increasing and they’re struggling to keep up with the credit loss. Many clients use the same...

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Trilogy: Increasing engagement in cybersecurity (Part ...

There’s a consensus that too many C-suite executives are disengaged with their organization’s cybersecurity efforts. That indifference can seriously hamper an organization’s ability to...

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Trilogy: Increasing engagement in cybersecurity (Part ...

Leadership and Cybersecurity Multiple studies suggest many executives aren’t as engaged as they should be when ensuring their organizations are prepared to mitigate and...

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The State of Student Loan Debt in 2017...

School is nearly back in session. You know what that means? The next wave of college students is taking out their first student loans....

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Is there really a student loan debt crisis?...

There’s no shortage of headlines alluding to a student loan crisis. But is there a crisis brewing or is this just a headline grab?...

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Data migration checklist...

Did you know that 80% of all data migrations fail? Like any large project, data migration relies heavily on many variables. Successful data migration...

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Trusted data is paramount for digital identity verific...

We live in a digital world where online identities are ubiquitous. But with the internet’s inherent anonymity, how do you know you’re interacting with...

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Consumer Credit Default Indices...

The economic expansion just passed the eight-year mark, and consumer credit defaults across mortgages, bankcards and auto loans are at pre–financial crisis levels. More...

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Simplifying a Complex Debt Collections Process...

Create a better consumer experience during the debt collection process When most people think about debt collection, unpleasant images may come to mind, like relentless...

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