Debt & Collections

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By: Kyle Aiman Let’s face it, debt collectors often get a bad rap.  Sure, some of it is deserved, but the majority of the...

Published: October 10, 2012 by Guest Contributor

By: Mike Horrocks It has been over a year that in Zuccotti Park the Occupy Wall Street crowd made their voices heard.  At the...

Published: October 4, 2012 by Guest Contributor

By: Maria Moynihan State and local governments responsible for growth may be missing out on an immediate and sizeable revenue opportunity if their data...

Published: October 3, 2012 by Guest Contributor

By: Kyle Aiman For more than 20 years, creditors have been using scores in their lending operations.  They use risk models such as the...

Published: September 10, 2012 by Guest Contributor

Consumers want to hear about data breaches – Eighty five percent of respondents in a recent study say learning about the loss of their...

Published: August 1, 2012 by admin

2011 was the 12th consecutive year that identity theft topped the list of FTC consumer complaints. Florida had the highest rate of complaints, followed...

Published: July 31, 2012 by admin

The CFPB, the FTC and other regulatory authorities have been building up their presence in debt collections. Are you in the line of fire,...

Published: July 31, 2012 by Bill Butler

One of the most successful best practices for improving agency performance is the use of scorecards for assessing and rank ordering performance of agencies...

Published: April 25, 2012 by Jeff Bernstein

Last month, I wrote about seeking ways to ensure growth without increasing risk.  This month, I’ll present a few approaches that use multiple scores...

Published: April 3, 2012 by Veronica Herrera

The Consumer Financial Protection Bureau (CFPB) now has the ability to write and enforce 18 consumer protection laws that guide financial products and services....

Published: March 30, 2012 by josephine.munis

Auditing provides the organization with assurance that all financial controls are in place to ensure that trust account funds are maintained, access to financial...

Published: March 29, 2012 by Jeff Bernstein

Organizations approach agency management from three perspectives: (1) the need to audit vendors to ensure that they are meeting contractual, financial and legal compliance...

Published: March 6, 2012 by Jeff Bernstein

By: Kari Michel The way medical debts are treated in scores may change with the introduction of June 2011, Medical Debt Responsibility Act. The Medical Debt...

Published: August 29, 2011 by Guest Contributor

With the raising of the U.S. debt ceiling and its recent ramifications consuming the headlines over the past month, I began to wonder what...

Published: August 23, 2011 by Alan Ikemura

This paraphrased lament from Coleridge’s Rime of the Ancient Mariner may loosely reflect the predicament facing many communications companies today: afloat on vast sea...

Published: March 9, 2011 by Guest Contributor

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