Debt & Collections

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By: Kari Michel Bankruptcies continue to rise and are expected to exceed 1.4 million by the end of this year, according to American Bankruptcy...

August 28, 2009 by Guest Contributor

By: Tracy Bremmer Preheat the oven to 350 degrees. Grease the bottom of your pan. Mix all of your ingredients until combined. Pour mixture...

July 30, 2009 by Guest Contributor

Back during World War I, the concept of “triage” was first introduced to the battlefield. Faced with massive casualties and limited medical resources, a...

May 29, 2009 by Jeff Bernstein

In addition to behavioral models, collections and account management groups need the ability to implement collections workflow strategies in order to effectively handle and...

May 22, 2009 by Jeff Bernstein

Optimization is a very broad and commonly used term today and the exact interpretation is typically driven by one's industry experience and exposure to...

May 14, 2009 by Jeff Bernstein

Currently, financial institutions focus on the existing customer base and prioritize collections to recover more cash, and do it faster. There is also a...

May 14, 2009 by Jeff Bernstein

2007 and 2008 saw a rapid change of consumer behaviors and it is no surprise to most collections professionals that the existing collections scoring...

April 24, 2009 by Jeff Bernstein

Our current collections management landscape is seeing unprecedented consumer debt burdens: Total consumer debt o/s is at $14 trillion as of Jan ’09 Revolving...

April 17, 2009 by Jeff Bernstein

Understanding the Champion/Challenger testing strategy As the economic world continues to change, collection strategy testing becomes increasingly important. Champion/Challenger strategy testing is performed using...

April 9, 2009 by Jeff Bernstein

In addition to behavioral models, collectionsmanagement and account management groups need the ability to implement strategies in order to effectively handle and process accounts,...

April 7, 2009 by Jeff Bernstein

Have you ever wondered how your current collections workflow process evolved to its current state? To start at the beginning, let’s rewind to medieval...

March 31, 2009 by Jeff Bernstein

They have started to shift away from time-based collections managementactivities (the 30-, 60-, 90-day bucket approach). Instead, the focus is migrating towards the development...

March 25, 2009 by Jeff Bernstein

Part 3 Reducing operational and overhead costs starts with the automation of tasks that would otherwise be performed by a human resource. By leveraging...

March 10, 2009 by Jeff Bernstein