Debt & Collections

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A recent Experian study reveals that tax filing, document collection and refund processing are done online more often, yet only 6% of consumers file...

April 14, 2016 by Carrie Janot

Top states for billing and shipping e-commerce fraud With more than 13 million fraud victims in 2015, assessing where fraud occurs is an important...

March 10, 2016 by Carrie Janot

It’s hard to remember a world without online lenders. Today, fintech players continue to pop up, making it easier to cross-shop loans and land...

March 10, 2016 by Denise McKendall

Every portfolio has a set of delinquent customers who do not make their payments on time. Truth. Every lender wants to collect on those...

February 22, 2016 by Paul Desaulniers

A recent Experian survey shows a growing concern over identity theft and tax fraud. 42% of consumers are concerned that someone could access their...

February 12, 2016 by Carrie Janot

According to a recent Experian Marketing Services study, 36% of companies interact with customers in five or more...

January 28, 2016 by Carrie Janot

The new year has started, the champagne bottles recycled. Bye-bye holidays, hello tax season. In fact, many individuals who are expecting tax refunds are...

January 13, 2016 by Eric Kim

A recent Experian survey found that while consumers are getting better about protecting their information on a regular basis, many do not take the...

July 2, 2015 by Carrie Janot

With more than one-third of customers interacting with a single business in five or more channels and more than 85 percent of consumers using...

April 23, 2015 by Carrie Janot

Gift cards are the most requested gift item and have been for the last eight years. Merchants love gift cards because they take up...

April 16, 2015 by Carrie Janot

The experience of being a victim of data breaches has created a shift in consumer behavior and attitude over the past year. A recent...

February 19, 2015 by Carrie Janot

While marketers typically spend vast amounts of money to increase customer acquisitions, fraud prevention can undercut those efforts. According to a recent 41st Parameter®...

February 18, 2015 by Carrie Janot

This is the third post in a three-part series. Experian® is not a doctor. We don’t even play one on TV. However, because of...

January 26, 2015 by Guest Contributor

According to a recent 41st Parameter® study, 85 percent of consumers use online or mobile channels to conduct...

October 9, 2014 by Carrie Janot

As data breaches continue to attract publicity, consumers are expecting more from impacted organizations....

August 22, 2014 by Carrie Janot

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