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On average, the typical global consumer owns three or more connected devices.1 80% of consumers bounce between devices, while 31% who turned to digital...

May 25, 2023 by Theresa Nguyen

To reach customers in our modern, diverse communications landscape, it’s not enough to send out one-size-fits-all marketing messages. Today’s consumers value and continue to...

May 19, 2023 by Theresa Nguyen

The rise of the digital channel lead to a rise in new types of fraud – like cryptocurrency and buy now, pay later scams....

April 19, 2023 by Alison Hillendahl

 With nearly seven billion credit card and personal loan acquisition mailers sent out last year, consumers are persistently targeted with pre-approved offers, making...

April 18, 2023 by Laura Burrows

BNPL is a misunderstood form of credit. In fact, many consumers are unaware that it is credit at all and view it simply as...

April 13, 2023 by Kim Le

There’s an undeniable link between economic and fraud trends. During times of economic stress, fraudsters engage in activities specifically designed to target strained consumers...

March 22, 2023 by Alison Hillendahl

What Is Identity Proofing? Identity proofing, authentication and management are becoming increasingly complex and essential aspects of running a successful enterprise. Organizations need to...

March 13, 2023 by Alison Hillendahl

Machine learning (ML) is a powerful tool that can consume vast amounts of data to uncover patterns, learn from past behaviors, and predict future...

March 6, 2023 by Theresa Nguyen

With the new year comes new goals, new accomplishments and new opportunities. And while new things are often associated with growth and success, nurturing...

February 22, 2023 by Theresa Nguyen

Alternative credit scoring has become mainstream — and for good reasons. These scoring models could help nearly 50 million consumers who don’t meet the...

January 26, 2023 by Laura Burrows

E-commerce digital transactions are rapidly increasing as online shopping becomes more convenient. In fact, a recent survey found that 75% of large and mid-sized...

January 25, 2023 by Kim Le

With an abundance of loan options in today’s market, retaining customers can be challenging for banks and credit unions, especially small or regional institutions....

December 19, 2022 by Theresa Nguyen

Financial institutions have gone through a whirlwind in the last few years, with the pandemic forcing many to undergo digital transformations. More recently, rising...

December 8, 2022 by Guest Contributor

The collections landscape is changing due to shifting consumer behaviors, demands, regulations and an economy that’s in a constant state of flux. As the...

November 30, 2022 by Laura Burrows

With consumers having more credit options than ever before, it’s imperative for lenders to get their message in front of ideal customers at the...

October 10, 2022 by Theresa Nguyen

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