Financial Services

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Conducting a validation on historical data is a good way to evaluate fraud models; however, fraud best practices dictate that a proper validation uses...

January 13, 2010 by Chris Ryan

In a previous blog, we shared ideas for expanding the “gain” to create a successful ROI to adopt new fraud best practices  to improve. ...

January 11, 2010 by Chris Ryan

A recent article in the Boston Globe talked about the lack of incentive for banks to perform wide-scale real estate loan modifications due to...

January 6, 2010 by Kelly Kent

By definition, “Return on Investment” is simple: (The gain from an investment – The cost of the investment) _______________________________________________ The cost of the investment...

January 4, 2010 by Chris Ryan

By: Heather Grover In my previous entry, I covered how fraud prevention affected the operational side of new DDA account opening. To give a...

January 4, 2010 by Guest Contributor

By: Heather Grover In past client and industry talks, I’ve discussed the increasing importance of retail branches to the growth strategy of the bank....

December 30, 2009 by Guest Contributor

The definition of account management authentication is:  Keep your customers happy, but don’t lose sight of fraud risks and effective tools to combat those...

December 28, 2009 by Keir Breitenfeld

–by Andrew Gulledge Intelligent use of features Question ordering: You want some degree of randomization in the questions that are included for each session....

December 22, 2009 by Andrew Gulledge

Account management fraud risks: I “think” I know who I’m dealing with… Risk of fraudulent account activity does not cease once an application has been...

December 21, 2009 by Keir Breitenfeld

In a recent presentation conducted by The Tower Group, “2010 Top 10 Business Drivers, Strategic Responses, and IT Initiatives in Bank Cards,” the conversation...

December 18, 2009 by Kelly Kent

By: Kari Michel   Lenders are looking for ways to improve their collections strategy as they continue to deal with unprecedented consumer debt, significant increases...

December 17, 2009 by Guest Contributor

In my previous two blogs, I introduced the definition of strategic default and compared and contrasted the population to other types of consumers with...

December 14, 2009 by Kelly Kent

–by Andrew Gulledge General configuration issues Question selection– In addition to choosing questions that generally have a high percentage correct and fraud separation, consider...

December 14, 2009 by Andrew Gulledge

A recent New York Times (1) article outlined the latest release of credit borrowing by the Federal Reserve, indicating that American’s borrowed less for the ninth-straight month...

December 10, 2009 by Kelly Kent

In my last blog, I discussed the presence of strategic defaulters and outlined the definitions used to identify these consumers, as well as other...

December 10, 2009 by Kelly Kent

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