All posts by Alison Kray

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The collections landscape is changing as a result of new and upcoming legislation and increased expectations from consumers. Because of this, businesses are looking...

August 30, 2021 by Alison Kray

The Telephone Consumer Protection Act (TCPA), which regulates telemarketing calls, autodialed calls, prerecorded calls, text messages and unsolicited faxes, was originally passed in 1991....

August 12, 2021 by Alison Kray

Over the last year and a half, strong trends emerged in how businesses and consumers interact online – specifically when validating identities and preventing...

August 3, 2021 by Alison Kray

For credit unions, having the right income and employment verification tools in place helps to create an application process that is easy and low...

July 21, 2021 by Alison Kray

Earlier this year, we shared our predictions for five fraud threats facing businesses in 2021. Now that we’ve reached the midpoint of the year...

July 8, 2021 by Alison Kray

As stimulus-generated fraud wanes, we anticipate a return of more traditional forms of fraud, including account opening fraud. As businesses embrace the digital evolution...

July 6, 2021 by Alison Kray

Over the past year and a half, the development of digital identity has shifted the ways businesses interact with consumers. Companies across every industry...

June 30, 2021 by Alison Kray

The pandemic changed nearly everything – and consumer credit is no exception. Data, analytics, and credit risk decisioning are gaining an even more significant...

June 24, 2021 by Alison Kray

SB 1157—a new California Senate Bill—requires operators of multifamily units in California that receive federal, state or local subsidies to offer each resident in...

June 11, 2021 by Alison Kray

The tax gap—the difference between what taxpayers should pay and what they actually pay on time—can have a substantial impact on states’ budgets. Tax...

June 9, 2021 by Alison Kray

Forrester recently named Experian to their Programs of the Year awards, which recognize outstanding achievements in a particular area in sales, marketing and product...

May 18, 2021 by Alison Kray

The surge in digital demand over the past year reinforced the deep connection between recognition, fraud prevention and the online customer experience. As businesses...

April 8, 2021 by Alison Kray

The sharp uptick in fraud that coincided with the digital evolution made it clear that banks, credit unions, and fintechs need to invest in...

March 30, 2021 by Alison Kray

For the last several months, Experian has participated as the only credit bureau in the pilot of the electronic Consent Based Social Security Number...

March 24, 2021 by Alison Kray

Preventing fraud losses requires an understanding of each individual fraud type—including third-party, first-party, synthetic identity, and account takeover fraud—and how they differ from one...

March 2, 2021 by Alison Kray