Survey finds consumers expect more from breached organizations

August 22, 2014 by Carrie Janot

As data breaches continue to attract publicity, consumers are expecting more from impacted organizations. A recent survey conducted by the Ponemon Institute and sponsored by Experian found that 63 percent of consumers believe they should receive identity theft protection after a breach and 58 percent believe they are entitled to credit-monitoring services. Close to 70 percent felt they should be compensated with cash, products or services from the breached entity.

Companies across all sectors need to ensure they are prepared to react quickly to a data breach with an up-to-date response plan.

Learn how to outline your response plan with our data breach response guide.

Expectations on the rise with data breaches