Digital Technology

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Customer intelligence elevates data confidence...

Leveraging customer intelligence in the age of mass data compromise Hardly a week goes by without the media reporting a large-scale hack of sensitive...

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Electronic Signatures and layered authentication...

Electronic signatures and their emerging presence in our Internet-connected world I had the opportunity to represent Experian at the eSignRecords 2015 conference in New...

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Chipping Away at EMV Myths...

What the EMV Shift means for you I recently facilitated a Webinar looking at myths and truths in the market regarding the EMV liability...

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Will EMV save the world?...

What will the EMV shift really mean for consumers and businesses here in the U.S.? Businesses and consumers across the U.S. are still adjusting...

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Commerce is a conversation...

Commerce: A conversation between merchants and consumers Last week I joined Sherri Haymond of MasterCard and Bharathi Ramavarjula of Facebook on a panel moderated...

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Identity theft strikes anywhere, even on vacation...

A recent Experian survey found that while consumers are getting better about protecting their information on a regular basis, many do not take the...

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Digging a Wider Moat: Apple Shifts to Loyalty...

Apple eschewed banks for a retailer focus onstage at their Worldwide Developers Conference (WWDC) when it spoke to payments. I sense this is an intentional...

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Authentication through device intelligence...

With more than one-third of customers interacting with a single business in five or more channels and more than 85 percent of consumers using...

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Gift cards continue to increase in popularity...

Gift cards are the most requested gift item and have been for the last eight years. Merchants love gift cards because they take up...

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An Apple Pay solution that keeps fraud away...

Apple Pay fraud solution Apple Pay is here and so are increased fraud exposures, confirmed losses, and customer experience challenges among card issuers. The...

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More consumers are doing nothing after a data breach...

The experience of being a victim of data breaches has created a shift in consumer behavior and attitude over the past year. A recent...

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Balancing customer acquisitions and fraud prevention...

While marketers typically spend vast amounts of money to increase customer acquisitions, fraud prevention can undercut those efforts. According to a recent 41st Parameter®...

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Managing fraud in a mobile world...

By: Maria Moynihan Mobile devices are everywhere, and landlines and computer desktops are becoming things of the past. A recent American Marketing Association post...

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The diversity of technology complicates customer authe...

According to a recent 41st Parameter® study, 85 percent of consumers use online or mobile channels to conduct...

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What Apple Pay Means for Banks’ Mobile Dreams...

Cherian Abraham, our mobile commerce and payments consultant, recently wrote about the future of mobile banking in regards to the Apple Pay news out...

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