Digital Technology

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Blockchain is the new buzzword...

What is blockchain? Blockchain is beginning to get a lot of attention, so I thought it might be time to figure out what it...

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Fraud in an omnichannel world...

According to a recent Experian Marketing Services study, 36% of companies interact with customers in five or more...

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Leveraging customer intelligence to ensure data privac...

Ensure you’re protecting consumer data privacy Data Privacy Day is a good reminder for consumers to take steps to protect their privacy online —...

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What is in store for Demand Deposit Accounts (DDA) in ...

Attract and retain high-value demand deposit accounts The excitement of the new year has ended, and now the big question remains: What will 2016...

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Payments and Identity in a fog of devices...

Payments and the Internet of things has been colliding for a while now – and it surfaced again recently with Mastercard announcing that it is...

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Customer intelligence elevates data confidence...

Leveraging customer intelligence in the age of mass data compromise Hardly a week goes by without the media reporting a large-scale hack of sensitive...

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Electronic Signatures and layered authentication...

Electronic signatures and their emerging presence in our Internet-connected world I had the opportunity to represent Experian at the eSignRecords 2015 conference in New...

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Chipping Away at EMV Myths...

What the EMV Shift means for you I recently facilitated a Webinar looking at myths and truths in the market regarding the EMV liability...

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Will EMV save the world?...

What will the EMV shift really mean for consumers and businesses here in the U.S.? Businesses and consumers across the U.S. are still adjusting...

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Commerce is a conversation...

Commerce: A conversation between merchants and consumers Last week I joined Sherri Haymond of MasterCard and Bharathi Ramavarjula of Facebook on a panel moderated...

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Identity theft strikes anywhere, even on vacation...

A recent Experian survey found that while consumers are getting better about protecting their information on a regular basis, many do not take the...

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Digging a Wider Moat: Apple Shifts to Loyalty...

Apple eschewed banks for a retailer focus onstage at their Worldwide Developers Conference (WWDC) when it spoke to payments. I sense this is an intentional...

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Authentication through device intelligence...

With more than one-third of customers interacting with a single business in five or more channels and more than 85 percent of consumers using...

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Gift cards continue to increase in popularity...

Gift cards are the most requested gift item and have been for the last eight years. Merchants love gift cards because they take up...

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An Apple Pay solution that keeps fraud away...

Apple Pay fraud solution Apple Pay is here and so are increased fraud exposures, confirmed losses, and customer experience challenges among card issuers. The...

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