Debt & Collections

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Keeping up with the mobile customer...

Many fraud and compliance teams are struggling to keep pace with new business dynamics. Here are several of the many mobile device trends affecting...

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Vulnerabilities in the Internet of Things...

Every day, millions of new things get connected online, such as toasters, heart monitors and cars. Many of these things have weak security controls...

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What is the difference between MLA and SCRA?...

The U.S. military presently includes an estimated 1.46 million active personnel and 1.1 million active reserve personnel. And like so many government agencies, it...

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Day 1, Vision 2016: Top 10 Takeaways...

It’s impossible to capture all of the insights and learnings of 36 breakout sessions and several keynote addresses in one post, but let’s summarize...

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E-filing taxes and identity theft...

A recent Experian study reveals that tax filing, document collection and refund processing are done online more often, yet only 6% of consumers file...

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Where is e-commerce fraud taking place?...

Top states for billing and shipping e-commerce fraud With more than 13 million fraud victims in 2015, assessing where fraud occurs is an important...

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Why fintech lenders are snatching up more personal loa...

It’s hard to remember a world without online lenders. Today, fintech players continue to pop up, making it easier to cross-shop loans and land...

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The No. 1 Tactic to Optimize Your Collections...

Every portfolio has a set of delinquent customers who do not make their payments on time. Truth. Every lender wants to collect on those...

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Identity theft and tax fraud...

A recent Experian survey shows a growing concern over identity theft and tax fraud. 42% of consumers are concerned that someone could access their...

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Fraud in an omnichannel world...

According to a recent Experian Marketing Services study, 36% of companies interact with customers in five or more...

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Top Collection Triggers to Implement This Tax-Return S...

The new year has started, the champagne bottles recycled. Bye-bye holidays, hello tax season. In fact, many individuals who are expecting tax refunds are...

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Identity theft strikes anywhere, even on vacation...

A recent Experian survey found that while consumers are getting better about protecting their information on a regular basis, many do not take the...

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Authentication through device intelligence...

With more than one-third of customers interacting with a single business in five or more channels and more than 85 percent of consumers using...

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Gift cards continue to increase in popularity...

Gift cards are the most requested gift item and have been for the last eight years. Merchants love gift cards because they take up...

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More consumers are doing nothing after a data breach...

The experience of being a victim of data breaches has created a shift in consumer behavior and attitude over the past year. A recent...

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