Telecommunications, Cable & Utilities

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Opening Accounts is Just the First Step...

For communications companies, acquiring new accounts is an ongoing challenge. However, it is critical to remember that managing new and existing accounts – and...

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Will your company be ready for “the big one?”...

By: Staci Baker It seems like every time I turn on the TV there is another natural disaster. Tsunami in Japan, tornadoes and flooding in...

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4G and Away!...

Unless you’ve been hiding under a rock, you are undoubtedly aware that the 4G ship has sailed into port. The 4G network is a...

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Data, Data Everywhere…but Not So Many Links...

This paraphrased lament from Coleridge’s Rime of the Ancient Mariner may loosely reflect the predicament facing many communications companies today: afloat on vast sea...

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Experian Presenters Slated for TRMA Spring Conference...

As a global leader in providing credit-decisioning information, analytical tools and marketing services to organizations and consumers, Experian is no stranger to telecommunications or...

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Earthquakes and Credit Risk – Prediction and Preparati...

I love a good analogy, and living in Southern California, lately I’ve been thinking a lot about earthquakes, and how lenders might want to...

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Increased demand for KBA with IVR...

Experian Decision Analytics has recorded increased demand from the marketplace for service integrations with interactive voice response (IVR), a phone technology that allows for...

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Answer These Questions, Acquire Better Customers...

In the communications industry, effective acquisition is a multi-step process, best begun by asking (and accurately answering) simple, but critical questions: Who are our...

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Are Cell Phones the New Landlines?...

Cell phone use on the rise A Wikipedia list of cell phone usage by country showed that as of December 2009, the U.S. had...

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New score for utility companies – assists with interna...

By: Kari Michel Credit bureau data has been used for many years to develop credit risk models, bankruptcy scores,  profitability models, and response models to...

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Children’s Social Security numbers used in new f...

Quite a scary new (although in some ways old) form of identity theft in the headlines recently. Here’s a link to the article, which talks...

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Calculating the expected business benefits of improved...

To calculate the expected business benefits of making an improvement to your decisioning strategies, you must first identify and prioritize the key metrics you...

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Collection optimization for Telco providers...

By: Wendy Greenawalt Given the current volatile market conditions and rising unemployment rates, no industry is immune from delinquent accounts. However, recent reports have...

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RORAC vs. RAROC?...

By: Tom Hannagan Understanding RORAC and RAROC I was hoping someone would ask about these risk management terms…and someone did. The obvious answer is...

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The value of good decisions and the cost of bad decisi...

The value of a good decision can generate $150 or more in customer net present value, while the cost of a bad decision can...

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