Telecommunications, Cable & Utilities

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Are Cell Phones the New Landlines?...

Cell phone use on the rise A Wikipedia list of cell phone usage by country showed that as of December 2009, the U.S. had...

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New score for utility companies – assists with interna...

By: Kari Michel Credit bureau data has been used for many years to develop credit risk models, bankruptcy scores,  profitability models, and response models to...

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Children’s Social Security numbers used in new f...

Quite a scary new (although in some ways old) form of identity theft in the headlines recently. Here’s a link to the article, which talks...

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Calculating the expected business benefits of improved...

To calculate the expected business benefits of making an improvement to your decisioning strategies, you must first identify and prioritize the key metrics you...

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Collection optimization for Telco providers...

By: Wendy Greenawalt Given the current volatile market conditions and rising unemployment rates, no industry is immune from delinquent accounts. However, recent reports have...

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RORAC vs. RAROC?...

By: Tom Hannagan Understanding RORAC and RAROC I was hoping someone would ask about these risk management terms…and someone did. The obvious answer is...

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The value of good decisions and the cost of bad decisi...

The value of a good decision can generate $150 or more in customer net present value, while the cost of a bad decision can...

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Bay Area Credit Services seeking to enhance performanc...

— by Dan Buell Towards the end of 2007, the management of Bay Area Credit Service embarked on an agressive strategy to dramatically enhance...

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Optimizing collections strategies...

Optimization is a very broad and commonly used term today and the exact interpretation is typically driven by one's industry experience and exposure to...

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