Telecommunications, Cable & Utilities
Two key behavioral trends most lenders forget to evalu...
Contributed by: David Daukus As the economy recovers from the recession, consumers are becoming more responsible with their credit card usage; credit card debts...
Let’s talk about security and fraud in mobile pa...
I'm here in Vegas at the Mobile2020 conference and I am fascinated by my room key. This is not the usual “insert in to...
Can credit education help collectors increase payments...
By: Kyle Aiman Let’s face it, debt collectors often get a bad rap. Sure, some of it is deserved, but the majority of the...
Five ways recovery scoring can improve your debt colle...
By: Kyle Aiman For more than 20 years, creditors have been using scores in their lending operations. They use risk models such as the...
Customer retention strategies for the new economy...
By: Uzma Aziz They say, “a bird in the hand is better than two in the bush” …and the same can be said about customers...
CFPB announces final rule...
By: Stacy Schulman Earlier this week the CFPB announced a final rule addressing its role in supervising certain credit reporting agencies, including Experian and others...
The power of credit attribute overlays...
Previously, we looked at the various ways a dual score strategy could help you focus in on an appropriate lending population. Find your mail-to...
Best practices for improving agency performance...
One of the most successful best practices for improving agency performance is the use of scorecards for assessing and rank ordering performance of agencies...
Agency management, vendor scorecards, auditing and qua...
Organizations approach agency management from three perspectives: (1) the need to audit vendors to ensure that they are meeting contractual, financial and legal compliance...
Interview with Greg Carmean Regarding TRMA’s Summer Co...
TRMA’s recent Summer 2011 Conference in San Francisco was another great, insightful event. Experian’s own Greg Carmean gave a presentation regarding the issues involved...
Exploring New Markets? Take a Page from the Energy Uti...
Like their utility counterparts, communications providers routinely participate in federally subsidized assistance programs that discount installation or monthly service for qualified low-income customers. But,...
Opening Accounts is Just the First Step...
For communications companies, acquiring new accounts is an ongoing challenge. However, it is critical to remember that managing new and existing accounts – and...
Will your company be ready for “the big one?”...
By: Staci Baker It seems like every time I turn on the TV there is another natural disaster. Tsunami in Japan, tornadoes and flooding in...
4G and Away!...
Unless you’ve been hiding under a rock, you are undoubtedly aware that the 4G ship has sailed into port. The 4G network is a...
Data, Data Everywhere…but Not So Many Links...
This paraphrased lament from Coleridge’s Rime of the Ancient Mariner may loosely reflect the predicament facing many communications companies today: afloat on vast sea...