Telecommunications, Cable & Utilities

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Can credit education help collectors increase payments...

By: Kyle Aiman Let’s face it, debt collectors often get a bad rap.  Sure, some of it is deserved, but the majority of the...

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Five ways recovery scoring can improve your debt colle...

By: Kyle Aiman For more than 20 years, creditors have been using scores in their lending operations.  They use risk models such as the...

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Customer retention strategies for the new economy...

By: Uzma Aziz They say, “a bird in the hand is better than two in the bush” …and the same can be said about customers...

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CFPB announces final rule...

By: Stacy Schulman Earlier this week the CFPB announced a final rule addressing its role in supervising certain credit reporting agencies, including Experian and others...

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The power of credit attribute overlays...

Previously, we looked at the various ways a dual score strategy could help you focus in on an appropriate lending population. Find your mail-to...

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Best practices for improving agency performance...

One of the most successful best practices for improving agency performance is the use of scorecards for assessing and rank ordering performance of agencies...

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Agency management, vendor scorecards, auditing and qua...

Organizations approach agency management from three perspectives: (1) the need to audit vendors to ensure that they are meeting contractual, financial and legal compliance...

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Interview with Greg Carmean Regarding TRMA’s Summer Co...

TRMA’s recent Summer 2011 Conference in San Francisco was another great, insightful event. Experian’s own Greg Carmean gave a presentation regarding the issues involved...

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Exploring New Markets? Take a Page from the Energy Uti...

Like their utility counterparts, communications providers routinely participate in federally subsidized assistance programs that discount installation or monthly service for qualified low-income customers. But,...

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Opening Accounts is Just the First Step...

For communications companies, acquiring new accounts is an ongoing challenge. However, it is critical to remember that managing new and existing accounts – and...

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Will your company be ready for “the big one?”...

By: Staci Baker It seems like every time I turn on the TV there is another natural disaster. Tsunami in Japan, tornadoes and flooding in...

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4G and Away!...

Unless you’ve been hiding under a rock, you are undoubtedly aware that the 4G ship has sailed into port. The 4G network is a...

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Data, Data Everywhere…but Not So Many Links...

This paraphrased lament from Coleridge’s Rime of the Ancient Mariner may loosely reflect the predicament facing many communications companies today: afloat on vast sea...

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Experian Presenters Slated for TRMA Spring Conference...

As a global leader in providing credit-decisioning information, analytical tools and marketing services to organizations and consumers, Experian is no stranger to telecommunications or...

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Earthquakes and Credit Risk – Prediction and Preparati...

I love a good analogy, and living in Southern California, lately I’ve been thinking a lot about earthquakes, and how lenders might want to...

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