Tag: data

Digital-First Strategies: New Analytics and Artificial Intelligence for Marketing

New technologies like artificial intelligence and advanced analytics are changing the prescreen landscape for financial institutions as never before.

Published: July 2, 2021 by Kim Le
Addressing the Tax Gap with Artificial Intelligence

Underreported income is a significant budget complication that can frustrate even the most effective tax agencies, until the right tools are used.  

Published: June 9, 2021 by Eric Thompson
LendIt Fintech 2021 Panel: Post-COVID Lending with Experian’s CPO

Fintechs have been an enormously disruptive force of change in financial services over the past 10 years. From digital payments, lending, insurance, digital banks, to personal finance and many other subsectors in between, fintechs have rapidly transformed everything from business and operating models to customer expectations. It’s this innovative drive that is celebrated and fostered each year at LendIt Fintech - a conference that brings together the fintech and financial services community to connect and reimagine the future of finance. And there may not be another year on record that called for the reimagining of finance more than 2020. Last year, the financial services industry – from consumers, fintechs and other subdivisions across the globe – endured many changes and challenges due to the COVID-19 pandemic. But it also brought accelerated innovations; and with them, increased customer expectations and a focus on financial equity and inclusion. As consumer credit scores and demand for credit continue to rise, fintechs have an opportunity to re-examine what credit looks like in a post-COVID lending environment, and explore opportunities for growth in 2021. Experian’s Chief Product Officer Greg Wright tackled this topic at the recent Lendit Fintech conference, alongside Ibo Dusi of Happy Money, Myles Reaz of Upgrade and the Garry Reeder with the American Fintech Council. Watch the full panel discussion in the video below and hear more about: How panelists define data, alternative data and how it factors in their lending How alternative data can help drive financial inclusion and get to a ‘yes’ more often with consumers Using data to make the consumer experience more frictionless and seamless For more information about how Experian can help fintech organizations of all sizes reach their business and lending goals, visit our fintech solutions page. Explore Experian's Fintech Solutions

Published: June 4, 2021 by Jesse Hoggard
Introducing Experian Verify

Experian announced its expansion into Employer Services and the release of its new real-time income and employment verification products, Experian Verify.

Published: May 26, 2021 by Guest Contributor
Sustainable Growth: Three Things Credit Unions Should Look For in a Partner

Partnerships fill a need in the quest for sustainable growth. Here are three key questions to consider when evaluating if a partner is right for you.

Published: May 20, 2021 by Kim Le
Four Key Tips in the Fight Against Fraud for Credit Unions

It’s critical for credit unions to understand the specific threats presented by life online and be prepared with a fraud detection and prevention plan

Published: April 13, 2021 by Kim Le
Digitalization Trends: 2021 Insights

Digitalization continues to remain a top priority for many organizations in 2021.

Published: March 26, 2021 by Kelly Nguyen
Utilities Q&A Perspective Series: 2021 Data Breach Industry Forecast

Gain insight into emerging fraud schemes related to the COVID-19 vaccines and increased use of digital home technologies. Read more!

Published: March 11, 2021 by Laura Burrows
2021 Trends for Financial Services

Last year’s predictions of a new set of Roaring 20’s may not have panned out the way we imagine, but many did evolve. Here are six trends to watch in 2021.

Published: January 4, 2021 by Stefani Wendel
Utilities Q&A Perspective Series: To Deposit or Not To Deposit? That Is the Question

New challenges created by the COVID-19 pandemic have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships. At the same time, they must ensure proper individualized customer treatment by using industry-specific risk scores and modeled income options at the time of onboarding As part of our ongoing Q&A perspective series, Shawn Rife, Experian’s Director of Risk Scoring, sat down with us to discuss consumer trends and their potential impact on the onboarding process. Q: Several utility providers use credit scoring to identify which customers are required to pay a deposit. How does the credit scoring process work and do traditional credit scores differ from industry-specific scores? The goal for utility providers is to onboard as many consumers as possible without having to obtain security deposits. The use of traditional credit scoring can be key to maximizing consumer opportunities. To that end, credit can be used even for consumers with little or no past-payment history in order to prove their financial ability to take on utility payments. Q: How can the utilities industry use consumer income information to help identify consumers who are eligible for income assistance programs? Typically, income information is used to promote inclusion and maximize onboarding, rather than to decline/exclude consumers. A key use of income data within the utility space is to identify the eligibility for need-based financial aid programs and provide relief to the consumers who need it most. Q: Many utility providers stop the onboarding process and apply a larger deposit when they do not get a “hit” on a certain customer. Is there additional data available to score these “no hit” customers and turn a deposit into an approval? Yes, various additional data sources that can be leveraged to drive first or second chances that would otherwise be unattainable. These sources include, but are not limited to, alternative payment data, full-file public record information and other forms of consumer-permissioned payment data. Q: Have you noticed any employment trends due to the COVID-19 pandemic? How can those be applied at the time of onboarding? According to Experian’s latest State of the Economy Report, the U.S. labor market continues to have a slow recovery amidst the current COVID-19 crisis, with the unemployment rate at 7.9% in September. While the ongoing effects on unemployment are still unknown, there’s a good chance that several job/employment categories will be disproportionately affected long-term, which could have ramifications on employment rates and earnings. To that end, Experian has developed exclusive capabilities to help utility providers identify impacted consumers and target programs aimed at providing financial assistance. Ultimately, the usage of income and employment/unemployment data should increase in the future as it can be highly predictive of a consumer’s ability to pay For more insight on how to enhance your collection processes and capabilities, watch our Experian Symposium Series event on-demand. Watch now Learn more About our Experts: Shawn Rife, Director of Risk Scoring, Experian Consumer Information Services, North America Shawn manages Experian’s credit risk scoring models while empowering clients to maximize the scope and influence of their lending universe. He leads the implementation of alternative credit data within the lending environment, as well as key product implementation initiatives.

Published: November 18, 2020 by Laura Burrows
Cloud Computing During COVID-19 and Beyond

Cloud computing is the new wave – now more than ever during a crisis. But what are the benefits of moving to the cloud?

Published: November 18, 2020 by Kelly Nguyen
Three Reasons Why the Mortgage Process Is Ripe for Change

The mortgage and real estate industries have been uniquely affected by COVID-19. Here's 3 components missing from a truly modernized mortgage experience.

Published: November 10, 2020 by Guest Contributor
Responding to and Recovering from the COVID-19 Recession

Learn about some specific Experian solutions that are especially timely for lenders strategizing their response to the COVID Recession.

Published: September 2, 2020 by Jim Bander
Audio: Support Your Borrowers and Reduce Portfolio Volatility

In our most recent podcast, Experian experts discuss how to enhance your portfolio analysis after an economic downturn and drive greater access to credit.

Published: August 3, 2020 by Laura Burrows
The State of the Economy in July 2020

In our July edition of the State of the Economy report, we’ll be breaking down the data that financial institutions can use to navigate a recovery.

Published: July 31, 2020 by Kelly Nguyen

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