Theresa Nguyen is a Content Marketing Specialist for Experian. Theresa focuses on thought leadership that helps organizations leverage data-driven insights and technology to accelerate growth and enhance customer relationships.

-- Theresa Nguyen

All posts by Theresa Nguyen

Portfolio Risk Management: The Ultimate Guide

To accelerate growth while proactively identifying risk, you’ll need a well-informed portfolio risk management strategy.

Published: September 19, 2023 by Theresa Nguyen
Enhancing the Customer Experience in Banking

To drive competitive growth and customer retention, banks must find innovative ways to elevate the banking customer experience.

Published: August 30, 2023 by Theresa Nguyen
Credit Card Marketing Trends: Three Ways to Reach the Modern Consumer

Explore credit card marketing trends and strategies to help you identify, engage, and acquire the right customers.

Published: August 24, 2023 by Theresa Nguyen
Reduce Online Customer Application Friction with Automation

Financial institutions need an automated, data-driven solution to simplify and streamline the online form completion process.

Published: August 22, 2023 by Theresa Nguyen
Customer Acquisition in Banking

Customer acquisition in banking: Discover expert strategies, innovative solutions, and insights to grow and retain clients.

Published: June 26, 2023 by Theresa Nguyen
Navigating the End of the Student Loan Payment Holidays

Student loan borrowers may face new challenges and fears once payments resume. Learn about the implications and how loan servicers and lenders can respond.

Published: June 20, 2023 by Theresa Nguyen
The Importance of Identity Resolution for Credit Marketing

Explore what identity resolution for credit marketing is and how it enables lenders to create more cohesive and personalized customer interactions.

Published: May 25, 2023 by Theresa Nguyen
How to Develop an Effective Customer-Driven Marketing Strategy

Want to retain more customers and onboard new prospects, too? A customer-driven marketing strategy might be the tool you need to boost your marketing ROI.

Published: May 19, 2023 by Theresa Nguyen
Gen Z Banking: How Financial Institutions Can Win Over the Next Generation

For banks, remaining competitive doesn’t just involve enhancing their processes — it requires investing in the future of their business: Gen Z.

Published: April 24, 2023 by Theresa Nguyen
How to Deliver Data-Driven Customer Experiences

A data-driven credit customer experience offers personalization and low friction — it's a win-win for consumers and businesses.

Published: March 16, 2023 by Theresa Nguyen
Make Smarter, Faster Decisions with a Custom Machine Learning Model

With predictive custom machine learning models, lenders can target the right audience, score applicants more accurately, and mitigate credit risk.

Published: March 6, 2023 by Theresa Nguyen
Optimize Your Customer Acquisition Process

To increase efficiency and digital customer acquisition, forward-thinking lenders are seeking flexible technologies that enable automated decisioning.

Published: February 28, 2023 by Theresa Nguyen
Financial Services: How to Improve Customer Retention

To improve your customer retention efforts in 2023, you'll need to leverage comprehensive data, credit education, and digital technology.

Published: February 22, 2023 by Theresa Nguyen
Case Study: Leverage Fresh Data for More Personalized Credit Offers

Putting customers at the center of your credit marketing strategy is key to achieving higher response rates and building long-term relationships. To do this, financial institutions need fresh and accurate consumer data to inform their decisions. Atlas Credit was looking to achieve higher response rates on its credit marketing campaigns by engaging consumers with timely and personalized offers. The company implemented Experian’s Ascend Marketing, a customer marketing and acquisition engine that provides marketers with accurate and comprehensive consumer credit data to build and deploy intelligent marketing campaigns. With deeper insights into their consumers, Atlas Credit created timely and customized credit offers, resulting in a 185% increase in loan originations within the first year of implementation. Additionally, the company was able to effectively manage and monitor its targeting strategies in one place, leading to improved operational efficiency and lower acquisition costs. To learn more about creating better-targeted marketing campaigns and enhancing your strategies, read the full case study. Download the case study Learn more

Published: January 30, 2023 by Theresa Nguyen
Enhanced Customer Segmentation and Targeting with Data

Learn how using data-driven customer segmentation to create messages and offers that truly resonates will help your targeting efforts. Read more!

Published: January 24, 2023 by Theresa Nguyen

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