Ecommerce / Retail

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Payments and Identity in a fog of devices...

Payments and the Internet of things has been colliding for a while now – and it surfaced again recently with Mastercard announcing that it is...

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Customer intelligence elevates data confidence...

Leveraging customer intelligence in the age of mass data compromise Hardly a week goes by without the media reporting a large-scale hack of sensitive...

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Credit card debt reaches highest level since 2009...

Experian data shows consumers are more confident managing their credit since the recession. The Q3 2015 Experian Market Intelligence Brief was released today featuring data...

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New Insights into Millennials and What it Means for Le...

It’s official. Millennials have surpassed Baby Boomers in population size, according to the US Census. And while they are quick to adopt the “selfie”...

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‘Twas Days after Black Friday…...

Customer Experience during the holiday shopping season During the holidays, consumers transact at a much greater rate than any other time of the year....

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Electronic Signatures and layered authentication...

Electronic signatures and their emerging presence in our Internet-connected world I had the opportunity to represent Experian at the eSignRecords 2015 conference in New...

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New Study Reveals U.S. in Positive State
(of Cred...

Hello from the other side … While Adele scores big on the Billboard Hot 100 by crooning of coming to terms with a lover...

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(of Credit)
Can you spot a Fraudster online?...

Profile of an online fraudster I recently read a study about the profile of a cybercriminal. While I appreciate the study itself, one thing...

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Chipping Away at EMV Myths...

What the EMV Shift means for you I recently facilitated a Webinar looking at myths and truths in the market regarding the EMV liability...

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The game of (fraud) Risk...

While walking through a toy store in search of the perfect gift for a nephew, I noticed the board game Risk, which touts itself...

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Will EMV save the world?...

What will the EMV shift really mean for consumers and businesses here in the U.S.? Businesses and consumers across the U.S. are still adjusting...

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Hybrid Risk: The truth behind first party fraud...

Understanding and managing first party fraud Background/Definitions Wherever merchants, lenders, service providers, government agencies or other organizations offer goods, services or anything of value...

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Commerce is a conversation...

Commerce: A conversation between merchants and consumers Last week I joined Sherri Haymond of MasterCard and Bharathi Ramavarjula of Facebook on a panel moderated...

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Surveillance, staging and the fraud lifecycle...

Imagine the following scenario: an attacker acquires consumers’ login credentials through a data breach. They use these credentials to test account access and observe...

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Digging a Wider Moat: Apple Shifts to Loyalty...

Apple eschewed banks for a retailer focus onstage at their Worldwide Developers Conference (WWDC) when it spoke to payments. I sense this is an intentional...

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