Ecommerce / Retail

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After a Breach… Now What?...

The news of the latest breach last week reported that tens of millions of customer and employee records were stolen by a sophisticated hacker...

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#FraudLifecycle Series: The Role of Balancing Fraud Pr...

In a recent webinar, we addressed how both the growing diversity of technology used for online transactions and the many different types of access can...

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#Fraudlifecycle; turning the tables on cyber criminals...

Fraud is not a point-in-time problem and data breaches should not be considered isolated attacks, which break through network defenses to abscond with credentials....

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#FraudLifecycle Series: Managing the Integrated Omnich...

Our latest webinar explored the problems that businesses face in balancing fraud prevention with the frictionless customer experience in today’s omnichannel environment. Today, we’re taking a...

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#FraudLifecycle Series: Q&A with Michelle Brisby,...

During a recent webinar on balancing customer experience and fraud prevention, we had the opportunity to hear from an expert panel including Michelle Brisby,...

Read More #FraudLifecycle Series: Q&A with Michelle Brisby, Senior Fraud Manager of Sephora Direct
#FraudLifecycle Series: Balancing Fraud Prevention – M...

Our latest webinar explored the problems that businesses face in balancing fraud prevention in today’s omnichannel environment. The panel of experts—including Michelle Brisby, senior...

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Inside the mind of today’s cyber criminal...

Online crooks are getting more sophisticated by the second. Nowadays, fraudsters have the ability to conduct “clean fraud,” obtaining legitimate identities of users from...

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Trust me – how unnecessary declines affect your busine...

Surag Patel, vice president of global product management for 41st Parameter, led a panel discussion on Digital Consumer Trust with experts from the merchant...

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Uncloaking Synthetic Identities – Revealing the Ring...

As we prepare to attend next week’s FS-ISAC & BITS Summit we know that the financial services industry is abuzz about massive losses from the...

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Definition of Existing Account Fraud...

By: Kennis Wong On the surface, it’s not difficult to define existing account fraud. Obviously, it is fraud perpetrated against an existing account. But...

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The consumer’s responsibility in preventing iden...

Another consumer protection article in the news recently highlighted some fraud best practices for social networking sites. Click here to read the article. When...

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Rules vs. Risk...

The overarching ‘business driver’ in adopting a risk-based authentication strategy, particularly one that is founded in analytics and proven scores, is the predictive ‘lift’...

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Is that really your business customer making the chang...

By: Kristan Frend I recently gave a presentation on small business fraud at the annual National Association of Credit Managers (NACM) Credit Congress.  Following...

Read More Is that really your business customer making the change of address request for the shipment?
What keeps you up at night?...

— by Heather Grover I’m often asked in various industry forums to give talks about, or opinions on, the latest fraud trends and fraud...

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