Tag: customer experience
Digital transformation has impacted account takeover fraud over the last year, requiring businesses to update their prevention and detection strategies.
I’d like to explore a hybrid type – synthetic identity fraud – and how it can be the harder to detect than third- or first-party fraud.
During this unique time in mortgage when most lenders are shattering previous origination records, focus is now drawn to new performance indicators.
North American consumers’ expectations continue to rise in the wake of COVID-19, with a focus on online security and their digital experience.
This week, Experian released a new version of our CrossCore® digital identity and fraud risk platform, adding new tools and functionality.
Jim Bander and Kathleen Peters provided insight into how businesses can work to mitigate fraud and portfolio risk during the COVID-19 pandemic.
Exploring some of the top trends for the financial services industry going into the new decade from data and decisioning to fraud and customer experience.
Changes in technology have added fraud risks to the online space. Read this Q&A to see how fintechs are balancing safety and an optimal customer experience.
Customers expect seamless and excellent customer experiences – that’s where the power of advanced analytics comes into play.
As the opportunities surrounding advanced analytics continue to grow, lenders are eager to adopt these capabilities. However, there are key things to keep in mind.
Artificial intelligence (AI) has long been a topic that’s confounding and downright worrisome to financial institutions. Read more!
Better, faster and smarter decisions. It all starts with data and advanced analytics.
The DMV is embracing technology to improve overall customer experience, and financial institutions can benefit from doing the same.
The pressure to innovate amid technological progress poses an opportunity for us all to rethink the work we do and the way we do it. Are you ready?
Today is National Fintech Day, a day that recognizes the important role that fintech companies play in revolutionizing the financial services landscape.