Tag: credit marketing

Explore strategies to drive smarter acquisitions, deepen existing relationships and improve marketing efficiency.

Data-driven marketing insights can help your organization target more accurately and create a better customer experience.

To stay competitive and engage high-value customers, you’ll need to optimize your customer acquisition process.

Learn about the differences between prescreen and prequalification and how these tools can help you increase ROI.

Customer acquisition in banking: Discover expert strategies, innovative solutions, and insights to grow and retain clients.

Explore what identity resolution for credit marketing is and how it enables lenders to create more cohesive and personalized customer interactions.

Want to retain more customers and onboard new prospects, too? A customer-driven marketing strategy might be the tool you need to boost your marketing ROI.

For banks, remaining competitive doesn’t just involve enhancing their processes — it requires investing in the future of their business: Gen Z.

To improve your customer retention efforts in 2023, you'll need to leverage comprehensive data, credit education, and digital technology.

Putting customers at the center of your credit marketing strategy is key to achieving higher response rates and building long-term relationships. To do this, financial institutions need fresh and accurate consumer data to inform their decisions. Atlas Credit was looking to achieve higher response rates on its credit marketing campaigns by engaging consumers with timely and personalized offers. The company implemented Experian’s Ascend Marketing, a customer marketing and acquisition engine that provides marketers with accurate and comprehensive consumer credit data to build and deploy intelligent marketing campaigns. With deeper insights into their consumers, Atlas Credit created timely and customized credit offers, resulting in a 185% increase in loan originations within the first year of implementation. Additionally, the company was able to effectively manage and monitor its targeting strategies in one place, leading to improved operational efficiency and lower acquisition costs. To learn more about creating better-targeted marketing campaigns and enhancing your strategies, read the full case study. Download the case study Learn more

Learn how using data-driven customer segmentation to create messages and offers that truly resonates will help your targeting efforts. Read more!

With an abundance of loan options in today’s market, retaining customers can be challenging for banks and credit unions, especially small or regional institutions. And as more consumers look for personalization and digital tools in their banking experience, the likelihood of switching to institutions that can meet these demands is increasing.1 According to a recent Experian survey, 78% of consumers have conducted personal banking activities online in the last three months. However, 58% of consumers don’t feel that businesses completely meet their expectations for a digital online experience. To remain competitive in today's market, organizations must enhance their prescreen efforts by accelerating their digital transformation. Prescreen in today's economic environment While establishing a strong digital strategy is crucial to meeting the demands of today’s consumers, economic conditions are continuing to change, causing many financial institutions to either tighten their marketing budgets or hold off on their prescreen efforts completely. Fortunately, lenders can still drive growth during a changing economy without having to make huge cuts to their marketing budgets. How? The answer lies in digital prescreen. Case study: Uncover hidden growth opportunities Wanting to grow their business and existing relationships, Clear Mountain Bank looked for a solution that could help them engage customers with money-saving product offers while delivering a best-in-class digital banking experience. Leveraging Digital Prescreen with Micronotes, the bank was able to identify and present dollarized savings to customers who held higher-priced loans with other lenders. What’s more, the bank extended these offers through personalized conversations within their online and mobile banking platforms, resulting in improved digital engagement and increased customer satisfaction. By delivering competitive prescreen offers digitally, Clear Mountain Bank generated more than $1 million in incremental loans and provided customers with an average of $1,615 in cost savings within the first two months of deployment. “Digital Prescreen with Micronotes supplied the infrastructure to create higher-quality, personalized offers, as well as the delivery and reporting. They made prescreen marketing a reality for us.” – Robert Flockvich, Director of Community Outreach and Retail Lending at Clear Mountain Bank To learn more about how you can grow your portfolio and customer relationships, read the full case study or visit us. Download the case study Visit us 1The Keys to Solving Banking’s Customer Loyalty & Retention Problems, The Financial Brand, 2022.

With Experian’s Prospect Triggers, this credit union was able to pinpoint consumers that met their credit criteria & were likely to respond to their offers.

People-based marketing connects businesses with real people, helping them understand who their customers are and how to engage them in more meaningful ways.

As card issuers go head-to-head in the battle to reach and connect with new consumers, they must implement more inclusive lending strategies.