Regulatory Compliance

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Lenders are under pressure to improve access to financial services, but can it also be a vehicle for driving growth? With the global pandemic...

March 8, 2022 by Guest Contributor

The collections landscape is changing as a result of new and upcoming legislation and increased expectations from consumers. Because of this, businesses are looking...

August 30, 2021 by Alison Hillendahl

The Telephone Consumer Protection Act (TCPA), which regulates telemarketing calls, autodialed calls, prerecorded calls, text messages and unsolicited faxes, was originally passed in 1991....

August 12, 2021 by Alison Hillendahl

If it looks like a bank and acts like a bank, there’s a good chance the company behind that financial services transaction may not...

July 27, 2021 by Kim Le

Over the past year and a half, the development of digital identity has shifted the ways businesses interact with consumers. Companies across every industry...

June 30, 2021 by Alison Hillendahl

As quarantine restrictions lift and businesses reopen, there is still uncertainty in the mortgage market. Research shows that more than two million households face foreclosure as...

June 22, 2021 by Semone Aye

SB 1157—a new California Senate Bill—requires operators of multifamily units in California that receive federal, state or local subsidies to offer each resident in...

June 11, 2021 by Alison Hillendahl

Dealing with challenges is part of the collections process. But in today’s economic environment, there are even more barriers to overcome. Since it is...

February 18, 2021 by Laura Burrows

2020 is finally over – been there, done that. And while it seems safe to say most everyone is all too eager to kick...

January 4, 2021 by Stefani Wendel

The COVID-19 pandemic has created unprecedented challenges for the utilities industry. This includes the need to plan for – and be prepared to respond...

May 26, 2020 by Laura Burrows

When running a credit report on a new applicant, you must ensure Fair Credit Reporting Act (FCRA) compliance before accessing, using and sharing the...

May 11, 2020 by Laura Burrows

One of the most difficult parts of combating fraud is the ability to distinguish between the variety of fraud types. To properly manage your...

May 6, 2020 by Alison Hillendahl

After two consecutive emergency meetings in March and numerous stimulus announcements, the Federal Open Market Committee (FOMC) finally got back on track and wrapped...

May 1, 2020 by Joseph Mayans

The coronavirus (COVID-19) outbreak is causing widespread concern and economic hardship for consumers and businesses across the globe – including financial institutions, who have...

April 23, 2020 by Laura Burrows

The response to the coronavirus (COVID-19) health crisis requires a brand-new mindset from businesses across the country. As part of our recently launched Q&A...

April 22, 2020 by Alison Hillendahl