Lenders are under pressure to improve access to financial services, but can it also be a vehicle for driving growth? With the global pandemic...
The collections landscape is changing as a result of new and upcoming legislation and increased expectations from consumers. Because of this, businesses are looking...
The Telephone Consumer Protection Act (TCPA), which regulates telemarketing calls, autodialed calls, prerecorded calls, text messages and unsolicited faxes, was originally passed in 1991....
If it looks like a bank and acts like a bank, there’s a good chance the company behind that financial services transaction may not...
Over the past year and a half, the development of digital identity has shifted the ways businesses interact with consumers. Companies across every industry...
As quarantine restrictions lift and businesses reopen, there is still uncertainty in the mortgage market. Research shows that more than two million households face foreclosure as...
SB 1157—a new California Senate Bill—requires operators of multifamily units in California that receive federal, state or local subsidies to offer each resident in...
Dealing with challenges is part of the collections process. But in today’s economic environment, there are even more barriers to overcome. Since it is...
2020 is finally over – been there, done that. And while it seems safe to say most everyone is all too eager to kick...
The COVID-19 pandemic has created unprecedented challenges for the utilities industry. This includes the need to plan for – and be prepared to respond...
When running a credit report on a new applicant, you must ensure Fair Credit Reporting Act (FCRA) compliance before accessing, using and sharing the...
One of the most difficult parts of combating fraud is the ability to distinguish between the variety of fraud types. To properly manage your...
After two consecutive emergency meetings in March and numerous stimulus announcements, the Federal Open Market Committee (FOMC) finally got back on track and wrapped...
The coronavirus (COVID-19) outbreak is causing widespread concern and economic hardship for consumers and businesses across the globe – including financial institutions, who have...
The response to the coronavirus (COVID-19) health crisis requires a brand-new mindset from businesses across the country. As part of our recently launched Q&A...