Featured Case Study
“With Experian Health, we not only identify underpayments and hold the payers accountable to their contract terms, but we also are transparent with patients on their out-of-pocket responsibility and collect more timely payments, nearly eliminating bad debt.”
In The News
Testimonials and Case Studies
Clients describe in their own words the difference Experian Health has made in helping their organizations overcome payment challenges, transform revenue cycle management processes and improve financial performance.
Altru Health System and INTEGRIS Health
"By leveraging Collections Optimization paired with other Experian Health patient access solutions, we’ve improved our ability to respond to the rise in self-pay."
Baylor College of Medicine
"Experian Health provides accurate data that allows us to successfully challenge issues with payer contract performance, negotiate better contracts and promptly capture patient fees."
"With Experian Health, we are easily and accurately able to monitor payer compliance, identify and appeal underpayments, reduce patient bad debt and help boost satisfaction and overall collections through eligibility estimates, ultimately improving overall revenue cycle management processes."
Medical College of Wisconsin
"We definitely achieved our objectives; our group has a great partnership with Experian Health."
Montgomery County Hospital District
"The financial load has been lightened, and the staff is no longer spinning their wheels. We can now make a difference in every account that is touched."
Neurosurgical Associates of San Antonio
"Experian Health has raised the level of expectation for effectively auditing and recovering payments."
"With OrderRite, we have expanded the pre-certification process with our own staff and eliminated the expense of outsourcing it."
"Experian Health is an invaluable asset to Sansum Clinic. Its solutions give us peace of mind that we are collecting accurate payments from both payers and patients in a timely manner — and just as important, we know our revenue cycle is performing at its very best as a result."
"Experian Health Contract Management allows us to identify true appeals opportunities and provides us with the tools to collect underpayments."
State of Franklin Healthcare Associates
"With Claim Scrubber, I have the ability to go into the system and create my own edits. Other systems either didn’t accommodate customized edits, or required you to call, perhaps pay a fee and go through a long process."
"The continued level of support that we receive is what really stands out about Experian Health."
Texas Orthopedics Sports and Rehabilitation
"You think you are being paid correctly, but when you get the data out on the table you find out you are not. It’s impossible to maintain this amount of information manually."
University of Physicians Network and WVU Healthcare
"I can’t comprehend how any healthcare provider group operates without staying abreast of payer policy changes that will directly impact income. Providers should be able to avoid policy-related denials. In today’s market, it’s money you can’t afford to miss."
University of Alabama Health Services Foundation
"With Experian Health, our practice has been able to streamline administrative processes and improve workflow while maximizing reimbursement opportunities."
University Physicians – University of Missouri, Columbia
“Everything is much easier to access with Experian Health By looking at payment trends, we can easily discern which contracts to renew and which to renegotiate. With this data in hand, we finally have the peace of mind that we’re getting paid what we’re owed — a key benefit for administrators and clinicians alike.”
UT Medical Group
"With Experian Health’s suite of revenue cycle solutions, we have been able to improve both front- and back-office processes while enhancing the performance of our contracts and increasing profitability."
ValleyCare Health System
"Since implementing Experian Health Patient Identity Verification, we’ve improved the accuracy of patient demographic information throughout ValleyCare Health System. More valid data up-front means better revenue cycle results on the backend."
"I think that [payer alerts and the need for effective time management] really go along well together because it’s quick, it’s easy, and it’s very useful in a way that you can quickly look at [the alert] and immediately know if you need to make a change."