Public Sector

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Managing fraud in a mobile world...

By: Maria Moynihan Mobile devices are everywhere, and landlines and computer desktops are becoming things of the past. A recent American Marketing Association post...

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Keep service levels up by improving revenue streams...

By: Maria Moynihan As consumers, we expect service, don’t we? When service or convenience lessens or is taken away from us altogether, we struggle...

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Effectively reach and connect with voters...

By: Maria Moynihan At a time when people are accessing information when, where and how they want to, why aren’t voter rolls more up...

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6 Key Predictions on How Data Breach Concerns Will Evo...

By: Maria Moynihan In less than a year, my information has been compromised twice by a data breach.  The companies involved varied significantly by...

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Improving crime prevention and awareness with data and...

By: Maria Moynihan Crime prevention and awareness techniques are changing and data, analytics and use of technology is making a difference. While law enforcement...

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The many challenges with tax refund fraud detection...

Billions of dollars are being issued in fraudulent refunds at the state and federal level. Most of the fraud can be categorized around identity...

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How to optimize debt recovery with minor information a...

By: Maria Moynihan Government organizations that handle debt collection have similar business challenges regardless of agency focus and mission. Let’s face it, debtors can...

Read More How to optimize debt recovery with minor information and process adjustments
Four Ways to Address Fraud in the Public Sector...

By: Maria Moynihan Cybersecurity, identity management and fraud are common and prevalent challenges across both the public sector and private sector.  Industries as diverse...

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Solutions to Top 5 Business Challenges of Public Secto...

By: Maria Moynihan Reduced budgets, quickly evolving technologies, a weakened economy and resource constraints are clearly impacting the Public Sector, but it’s not all...

Read More Solutions to Top 5 Business Challenges of Public Sector Collections
Find Fraud and Prevent Waste...

By: Maria Moynihan A recently-released staff report prepared for the House Oversight and Government Reform Committee revealed that nearly 17,000 efficiency and process improvement...

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3 Easy Steps to a Smooth HIE Migration...

By: Maria Moynihan State and Federal agencies are tasked with overseeing the integration of new Health Insurance Exchanges and with that responsibility, comes the...

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Navigating the plethora of skip tracing data sources...

All skip tracing data is the same, right? Not exactly. While there are many sources of consumer contact data available to debt collectors, the...

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Smarter eligibility verification is within reach...

By: Maria Moynihan Fact:  In fiscal year 2011, the federal government allocated ~$608M to investigate and prosecute cases of alleged fraud in health care...

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The power of credit attributes in the decision process...

By: Teri Tassara In my last post, I covered the importance of using quality credit attributes to gain greater accuracy in risk models.  Credit...

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Watch a video: How to protect your constituent’s...

By: Maria Moynihan Cyber Monday recently passed and I’m curious to know if you were one of the many who contributed to the $1.465...

Read More Watch a video: How to protect your constituent’s identity