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Avoiding address manipulation fraud

Legitimate address discrepancies are common, which surprises most people. And handling every address discrepancy as a high fraud risk is operationally expensive and inhibits the customer experience. You can avoid this type of fraud by employing these best practices:

  • Use a distinct Know Your Customer and underlying Customer Identification Program process.
  • Avoid verifications based on self-reported data.
  • Maintain hotlist addresses.

Fraud always will find the path of least resistance, and organized criminals will test you daily to isolate the weakest link. Be sure to regularly revisit your own policies and procedures for handling this type of fraud.

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