Loading...

THIS IS ONLY A DRILL (For Now): How to Conduct a Data Breach Response Drill

Published: December 8, 2017 by Michael Bruemmer

“Are we next?” That’s the question companies around the world are grappling with as more high-profile data breaches make headlines. At a time when one in four organizations experience cyber-attacks, mishandling the response can do more damage than the breach itself.

We take precautions against dangerous situations every day. With years of practice either in school or at work, most of us know what to do if there’s an emergency. We conduct drills repeatedly because when we immediately know how to respond to a threatening situation, we can minimize destruction. Because of the high probability of a cyber-attack, businesses need to treat breach responses like internal drills, repeatedly practicing until it becomes instinctive.

Prepare your data breach response drill

A well-prepared incident response strategy should first define all breach scenarios (e.g., ransomware, malware, phishing, etc.) and their specific steps. Assembling a qualified team is also critical, individual roles and responsibilities should be defined and clearly communicated. After finalizing the essential components of your incident response plan, regular testing is crucial to ensuring your organization is equipped to handle the unexpected.

Practice makes perfect

Below are six principles to help guide your data breach response drill effectively:

  1. Bring in an outsider.Enlist the expertise of someone outside your organization to run the drills and serve as a moderator. A third-party facilitator allows you and your team to focus on individual tasks and responsibilities.
  2. Put aside plenty of time.At a minimum, give your team half a day to do the exercise and to debrief.
  3. It’s an exercise for everyone.All internal and external team members who will be involved in a data breach response need to participate in this activity.
  4. Expect the unexpected.Your drills should include various likelihoods and situations. Another benefit to bringing in an outside moderator is that they can throw unpredictable scenarios at your team.
  5. Debrief.After the exercise, the entire team should review, discuss each mock situation in detail, and identify any areas in need of improvement.
  6. Repeat every six months.Keep your team aware of the latest developments in the world of cybersecurity and prepared to tackle cyber threats by conducting drills every six months.

Executing these drills are invaluable and help prove to your stakeholders, customers and employees that your company takes data security seriously. The more you practice putting your plan into action, the better prepared you’ll be in a real-life situation.

Visit our websitefor more information about our offerings and how Experian can help you prepare and respond to data breaches.

Related Posts

Data breaches continue to be a reality for organizations across industries, and the complexity of responding to them is only increasing. From AI-driven fraud to third-party exposures, the risk landscape is shifting fast. Having a modern and tested response plan is essential to containing the damage, protecting your customers, and preserving your organization’s reputation when a breach occurs. Experian’s eleventh annual Data Breach Response Guide draws on decades of breach support experience. It offers practical strategies and insights for navigating the moments that matter most: the first hours after a breach and the days that follow. The 2025–2026 guide explores: How AI is shaping new breach and fraud patterns Where organizations are most vulnerable, including third-party and supply chain weak points Consumer expectations and how they influence crisis response How prepared organizations are reducing impact and protecting trust What is required to build a modern, effective breach response plan Organizations with a tested plan can potentially reduce the cost, impact, and long-term consequences of a breach. From real-world case insights to crisis communication templates, this guide is designed to help teams act quickly and confidently. Download the 2025–2026 Data Breach Response Guide to learn how you can strengthen your breach preparedness, reduce risk exposure, and build resilience against the next wave of cybersecurity threats. Download guide

Published: August 4, 2025 by Julie Lee

As data breaches become an ever-growing threat to businesses, the role of employees in maintaining cybersecurity has never been more critical. Did you know that 82% of data breaches involve the human element1 , such as phishing, stolen credentials, or social engineering tactics? These statistics reveal a direct connection between employee identity theft and business vulnerabilities. In this blog, we’ll explore why protecting your employees’ identities is essential to reducing data breach risk, how employee-focused identity protection programs, and specifically employee identity protection, improve both cybersecurity and employee engagement, and how businesses can implement comprehensive solutions to safeguard sensitive data and enhance overall workforce well-being. The Rising Challenge: Data Breaches and Employee Identity Theft The past few years have seen an exponential rise in data breaches. According to the Identity Theft Resource Center, there were 1,571 data compromises in the first half of 2024, impacting more than 1.1 billion individuals – a 490% increase year over year2. A staggering proportion of these breaches originated from compromised employee credentials or phishing attacks. Explore Experian's Employee Benefits Solutions The Link Between Employee Identity Theft and Cybersecurity Risks Phishing and Social EngineeringPhishing attacks remain one of the top strategies used by cybercriminals. These attacks often target employees by exploiting personal information stolen through identity theft. For example, a cybercriminal who gains access to an employee's compromised email or social accounts can use this information to craft realistic phishing messages, tricking them into divulging sensitive company credentials. Compromised Credentials as Entry PointsCompromised employee credentials were responsible for 16% of breaches and were the costliest attack vector, averaging $4.5 million per breach3. When an employee’s identity is stolen, it can give hackers a direct line to your company’s network, jeopardizing sensitive data and infrastructure. The Cost of DowntimeBeyond the financial impact, data breaches disrupt operations, erode customer trust, and harm your brand. For businesses, the average downtime from a breach can last several weeks – time that could otherwise be spent growing revenue and serving clients. Why Businesses Need to Prioritize Employee Identity Protection Protecting employee identities isn’t just a personal benefit – it’s a strategic business decision. Here are three reasons why identity protection for employees is essential to your cybersecurity strategy: 1. Mitigate Human Risk in Cybersecurity Employee mistakes, often resulting from phishing scams or misuse of credentials, are a leading cause of breaches. By equipping employees with identity protection services, businesses can significantly reduce the likelihood of stolen information being exploited by fraudsters and cybercriminals. 2. Boost Employee Engagement and Financial Wellness Providing identity protection as part of an employee benefits package signals that you value your workforce’s security and well-being. Beyond cybersecurity, offering such protections can enhance employee loyalty, reduce stress, and improve productivity. Employers who pair identity protection with financial wellness tools can empower employees to monitor their credit, secure their finances, and protect against fraud, all of which contribute to a more engaged workforce. 3. Enhance Your Brand Reputation A company’s cybersecurity practices are increasingly scrutinized by customers, stakeholders, and regulators. When you demonstrate that you prioritize not just protecting your business, but also safeguarding your employees’ identities, you position your brand as a leader in security and trustworthiness. Practical Strategies to Protect Employee Identities and Reduce Data Breach Risk How can businesses take actionable steps to mitigate risks and protect their employees? Here are some best practices: Offer Comprehensive Identity Protection Solutions A robust identity protection program should include: Real-time monitoring for identity theft Alerts for suspicious activity on personal accounts Data and device protection to protect personal information and devices from identity theft, hacking and other online threats Fraud resolution services for affected employees Credit monitoring and financial wellness tools Leading providers like Experian offer customizable employee benefits packages that provide proactive identity protection, empowering employees to detect and resolve potential risks before they escalate. Invest in Employee Education and Training Cybersecurity is only as strong as your least-informed employee. Provide regular training sessions and provide resources to help employees recognize phishing scams, understand the importance of password hygiene, and learn how to avoid oversharing personal data online. Implement Multi-Factor Authentication (MFA) MFA adds an extra layer of security, requiring employees to verify their identity using multiple credentials before accessing sensitive systems. This can drastically reduce the risk of compromised credentials being misused. Partner with a Trusted Identity Protection Provider Experian’s suite of employee benefits solutions combines identity protection with financial wellness tools, helping your employees stay secure while also boosting their financial confidence. Only Experian can offer these integrated solutions with unparalleled expertise in both identity protection and credit monitoring. Conclusion: Identity Protection is the Cornerstone of Cybersecurity The rising tide of data breaches means that businesses can no longer afford to overlook the role of employee identity in cybersecurity. By prioritizing identity protection for employees, organizations can reduce the risk of costly breaches and also create a safer, more engaged, and financially secure workforce. Ready to protect your employees and your business? Take the next step toward safeguarding your company’s future. Learn more about Experian’s employee benefits solutions to see how identity protection and financial wellness tools can transform your workplace security and employee engagement. Learn more 1 2024 Experian Data Breach Response Guide 2 Identity Theft Resource Center. H1 2024 Data Breach Analysis 3 2023 IBM Cost of a Data Breach Report

Published: January 28, 2025 by Stefani Wendel

  With cyber threats intensifying and data breaches rising, understanding how to respond to incidents is more important than ever. In this interview, Michael Bruemmer, Head of Global Data Breach Resolution at Experian, is joined by Matthew Meade, Chair of the Cybersecurity, Data Protection & Privacy Group at Eckert Seamans, to discuss the realities of data breach response. Their session, “Cyber Incident Response: A View from the Trenches,” brings insights from the field and offers a preview of Experian's 2025 Data Breach Industry Forecast, including the role of generative artificial intelligence (AI) in data breaches. From the surge in business email compromises (BEC) to the relentless threat of ransomware, Bruemmer and Meade dive into key issues facing organizations big and small today. Drawing from Experian's experience handling nearly 5,000 breaches this year, Bruemmer sheds light on effective response practices and reveals common pitfalls. Meade, who served as editor-in-chief for the Sedona Conference’s new Model Data Breach Notification Law, explains the implications of these regulatory updates for organizations and highlights how standardized notification practices can improve outcomes. Bruemmer and Meade’s insights offer a proactive guide to tackling tomorrow’s cyber threats, making it a must-listen for anyone aiming to stay one step ahead. Listen to the full interview for a valuable look at both the current landscape and what's next.  Click here for more insight into safeguarding your organization from emerging cyber threats.  

Published: November 20, 2024 by Julie Lee