Industries

Case Study: Giving Consumers the Credit They Deserve

Download our case study to learn how home equity lender, Spring EQ, leveraged Experian Boost to help applicants qualify for better loan rates and terms.

Published: May 1, 2020 by Laura.Burrows@experian.com
Q&A Perspective Series: COVID-19 and the New Lending Frontier

Shannon Lois, Experian’s Head of DA Analytics and Consulting and Bryan Collins, Senior Product Manager, tackled questions for lenders amidst COVID-19.

Published: April 23, 2020 by Laura.Burrows@experian.com
Effectively Scoring Credit Risk in Today’s Economic Environment

Historically, economic hardships have directly impacted loan performance. Are you prepared to navigate and successfully respond to the current environment?

Published: April 14, 2020 by Laura.Burrows@experian.com
Reducing Volatility in Your Portfolio

Learn the benefits of leveraging alternative credit data to better assess risk at the onset of the loan decisioning process. Read more.

Published: April 8, 2020 by Laura.Burrows@experian.com
Experian’s Commitment to Helping Consumers Protect Their Financial Health During the COVID-19 Pandemic

At Experian, we are here to help consumers understand how the credit reporting system and personal finance overall will move forward during the pandemic.

Published: March 27, 2020 by Guest Contributor
Consumers Continue to Shift Preferences Toward Used Vehicles

According to Experian’s Q3 2019 State of the Automotive Finance Market report, used vehicle financing increased across all credit tiers.

Published: January 27, 2020 by Melinda Zabritski
Four Ways to Keep Your Card Top of Wallet

According to research, only 15% of American consumers have swapped out their go-to credit card in the past year. Here's how to keep your card top of mind.

Published: January 15, 2020 by Laura.Burrows@experian.com
State of Credit 2019: Rounding Out the Decade

As look forward to the next decade, things are looking up. The 10th annual State of Credit Report highlights consumer credit scores and borrowing behavior.

Published: December 19, 2019 by Stefani Wendel
Customer Loyalty and Fluidity in AFS and Traditional Lending

Since the end of the recession, customer loyalty has been a focus for lenders, given that there are more options for AFS borrowers. Read more!

Published: November 26, 2019 by Guest Contributor
It’s Getting Late Early Around Here

As we prepare for the excitement and challenges of a new decade, the same can be true for how we approach the use of alternative data. Read more!

Published: November 7, 2019 by Gregory Wright
And the Most Common Birthday in the U.S. Is …

What do Adam Sandler, Hugh Grant, Michael Bublé, Leo Tolstoy and Colonel Sanders have in common? They're all born on the most common birth date in the U.S.

Published: September 3, 2019 by Laura.Burrows@experian.com
Experian Celebrates National Fintech Day

Today is National Fintech Day, a day that recognizes the important role that fintech companies play in revolutionizing the financial services landscape.

Published: August 20, 2019 by Brittany Peterson
Streamline Your Collections Processes with Advanced Analytics

Collections strategies demand diverse approaches, which is where collections analytics and collections models come into play. Read more!

Published: August 13, 2019 by Laura.Burrows@experian.com
CECL 101: Ready. CECL. Go.

What is CECL? CECL (Current Expected Credit Loss) is a new credit loss model, to be leveraged by financial institutions, that estimates the expected loss over the life of a loan by using historical information, current conditions and reasonable forecasts. According to AccountingToday, CECL is considered one of the most significant accounting changes in decades to affect entities that borrow and lend money. To comply with CECL by the assigned deadline, financial institutions will need to access much more data than they’re currently using to calculate their reserves under the incurred loss model, Allowance for Loan and Lease Losses (ALLL). How does it impact your business? CECL introduces uncertainty into accounting and growth calculations, as it represents a significant change in the way credit losses are currently estimated. The new standard allows financial institutions to calculate allowances in a variety of ways, including discounted cash flow, loss rates, roll-rates and probability of default analyses. “Large banks with historically good loss performance are projecting increased reserve requirements in the billions of dollars,” says Experian Advisory Services Senior Business Consultant, Gavin Harding. Here are a few changes that you should expect: Larger allowances will be required for most products As allowances will increase, pricing of the products will change to reflect higher capital cost Losses modeling will change, impacting both data collection and modeling methodology There will be a lower return on equity, especially in products with a longer life expectancy How can you prepare? “CECL compliance is a journey, rather than a destination,” says Gavin. “The key is to develop a thoughtful, data-driven approach that is tested and refined over time.” Financial institutions who start preparing for CECL now will ultimately set their organizations up for success. Here are a few ways to begin to assess your readiness: Create a roadmap and initiative prioritization plan Calculate the impact of CECL on your bottom line Run altered scenarios based on new lending policy and credit decision rules Understand the impact CECL will have on your profitability Evaluate current portfolios based on CECL methodology Run different loss methods and compare results Additionally, there is required data to capture, including quarterly or monthly loan-level account performance metrics, multiple year data based on loan product type and historical data for the life of the loan. How much time do you have? Like most accounting standards, CECL has different effective dates based on the type of reporting entity. Public business entities that file financial statements with the Security and Exchange Commission will have to comply by 2020, non-public entity banks must comply by 2022 and non-SEC registered companies have until 2023 to adopt the new standard. How can we help: Complying with CECL may require you to gather, store and calculate more data than before. Experian can help you comply with CECL guidelines including data needs, consulting and loan loss calculation. Experian industry experts will help update your current strategies and establish an appropriate timeline to meet compliance dates. Leveraging our best-in-class industry data, we will help you gain CECL compliance quickly and effectively, understand the impacts to your business and use these findings to improve overall profitability. Learn more

Published: June 7, 2019 by Laura.Burrows@experian.com
Right Place, Wrong Time: Are You Leaving Customers Waiting?

You’ve Got Mail! Probably a lot of it. Birthday cards from Mom, a graduation announcement from your third cousin’s kid whose name you can’t remember and a postcard from your dentist reminding you you’re overdue for a cleaning. Adding to your pile, are the nearly 850 pieces of unsolicited mail Americans receive annually, according to Reader’s Digest. Many of these are pre-approval offers or invitations to apply for credit cards or personal loans. While many of these offers are getting to the right mailbox, they’re hitting a changing consumer at the wrong time. The digital revolution, along with the proliferation and availability of technology, has empowered consumers. They now not only have access to an abundance of choices but also a litany of new tools and channels, which results in them making faster, sometimes subconscious, decisions. Three Months Too Late The need to consistently stay in front of customers and prospects with the right message at the right time has caused a shortening of campaign cycles across industries. However, for some financial institutions, the customer acquisition process can take up to 120 days! While this timeframe is extreme, customer prospecting can still take around 45-60 days for most financial institutions and includes: Bureau processing: Regularly takes 10-15 days depending on the number of data sources and each time they are requested from a bureau. Data aggregation: Typically takes anywhere from 20-30 days. Targeting and selection: Generally, takes two to five days. Processing and campaign deployment: Usually takes anywhere from three days, if the firm handles it internally, or up to 10 days if an outside company handles the mailing. A Better Way That means for many firms, the data their customer acquisition campaigns are based off is at least 60 days old. Often, they are now dealing with a completely different consumer. With new card originations up 20% year-over-year in 2019 alone, it’s likely they’ve moved on, perhaps to one of your competitors. It’s time financial institutions make the move to a more modern form of prospecting and targeting that leverages the power of cloud technology, machine learning and artificial intelligence to accelerate and improve the marketing process. Financial marketing systems of the future will allow for advanced segmentation and targeting, dynamic campaign design and immediate deployment all based on the freshest data (no more than 24-48 hours old). These systems will allow firms to do ongoing analytics and modeling so their campaign testing and learning results can immediately influence next cycle decisions. Your customers are changing, isn’t it time the way you market to them changes as well?

Published: May 29, 2019 by Jesse Hoggard

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