Industries

What Is Agentic Commerce? Why Trust Will Define the Next Era of AI-Powered Shopping

Learn what agentic commerce is, why AI agents are transforming digital commerce and how Agent Trust builds trusted AI interactions.

Published: July 14, 2026 by Laura Burrows
Navigating E-Commerce Challenges Between Consumers and Merchants

Learn how to navigate e-commerce merchant challenges in part one of a collaborative two-part series by Experian & Mastercard.

Published: June 8, 2026 by Charles Hunter
What is Know Your Agent (KYA)?

Learn what Know Your Agent (KYA) is, how it works in practice and what it matters for businesses. Read more!

Published: June 3, 2026 by Laura Burrows
Energy and Utilities Industry Trends 2026

Explore energy and utilities industry trends 2026, focusing on digital services and evolving customer demands in the sector.

Published: February 25, 2026 by Rachel Alfred
Public Sector Trends 2026: Insights for Agencies  

Explore the public sector trends for 2026 shaping digital services, workforce resilience, and citizen trust for better governance.

Published: February 24, 2026 by Rachel Alfred
Report: The New Standard for Employee Benefits

Explore the importance of employee benefits in promoting financial security and supporting employee well-being in today’s workforce.

Published: February 11, 2026 by Laura Burrows
Unlocking Alternative Data for Smarter Fintech Decisions

Unlock the future of fintech by exploring how alternative data is reshaping decision-making and growth strategies.

Published: January 12, 2026 by Laura Burrows
One Score. The Whole Story.

Learn how Experian's Credit + Cashflow Score leads to a 40% improvement in predictive accuracy compared with conventional credit models. 

Published: November 25, 2025 by Zohreen Ismali
Unlocking Growth with Value-Added Financial Services 

Gain invaluable insights into how value-added financial services could strengthen consumer relationships and enhance decisioning. Read more!

Published: November 10, 2025 by Laura Burrows
e-book: Turning Collections Challenges into Opportunities

Read our e-book to learn how forward-thinking agencies are adapting their collections strategies to recover more and enhance relationships.

Published: November 4, 2025 by Laura Burrows
Elevating Customer Engagement in Banking

Learn how customer engagement in banking is key to building loyalty and earning long-term trust. Read more!

Published: October 28, 2025 by Laura Burrows
What is AI Credit Scoring?

AI credit scoring addresses traditional limitations by introducing more advanced, data-driven techniques. Learn the benefits and challenges.

Published: September 24, 2025 by Laura Burrows

Tenant screening fraud is rising fast. Discover how income verification tools, Experian income verification, and AI-powered document upload strengthen fraud detection and streamline employment checks.

Published: September 8, 2025 by Kim Agaton

Tenant screening fraud is rising, with falsified paystubs and AI-generated documents driving risk. Learn how income and employment verification tools powered by observed data improve fraud detection, reduce costs, and streamline tenant screening.

Published: September 4, 2025 by Kim Agaton

Executive Summary The July 2025 housing market reveals a landscape of shifting consumer behaviors, evolving lender strategies, and continued strength in borrower performance—especially within home equity. Origination volumes have dipped slightly, but direct marketing, particularly through Invitation to Apply (ITA) campaigns, is accelerating. As key players exit the space, gaps are opening across both marketing and origination, creating clear opportunities for agile institutions. This phase signals both caution and potential. The winners will be those who refine their marketing, sharpen segmentation, and deploy smarter risk monitoring in real time. TL;DR Risk Profile: Mortgage and HELOC delinquencies remain low. Slight increases in 90+ DPD are not yet cause for concern. Mortgage Originations: Modestly down, but marketing remains aggressive. Invitation to Apply (ITA) volumes outpacing prescreen. Home Equity Originations: Stable originations, competitive marketing volumes. ITA volumes outpacing prescreen similar to mortgage. Opportunity: Targeted direct mail and refined segmentation are growth levers in both mortgage and home equity. Risk Environment: Resilient Yet Watchful Experian’s July data shows both mortgage and home equity delinquencies hovering at historically low levels. Early-stage delinquencies dropped in June, while late-stage (90+ days past due) nudged upward—still below thresholds signaling broader distress. HELOCs followed a similar path. Early-stage movement was slightly elevated but well within acceptable ranges, reinforcing borrower stability even in a high-rate, high-tariff environment. Takeaway: Creditworthiness remains strong, especially for real estate–backed portfolios, but sustained monitoring of 90+ DPD trends is smart risk management. Home Equity: Volume Holds, Competition Resets Home equity lending is undergoing a major strategic reshuffle. With a key market participant exiting the space, a significant share of both marketing and originations is now in flux. What’s happening: Direct mail volumes in home equity nearly match those in first mortgages—despite the latter holding larger balances. ITA volumes alone topped 8 million in May 2025. Total tappable home equity stands near $29.5 trillion, underscoring a massive opportunity.(source: Experian property data.) Lenders willing to recalibrate quickly can unlock high-intent borrowers—especially as more consumers seek cash flow flexibility without refinancing into higher rates.   Direct Mail and Offer Channel Trends The continued surge in ITA campaigns illustrates a broader market pivot. Lenders are favoring: Controlled timing and messaging Multichannel alignment Improved compliance flexibility May 2025 Mail Volumes: Offer Type Mortgage Home Equity ITA 29.2M 25.8M Prescreen 15.6M 19.0M Strategic Insights for Lenders 1. Invest in Personalized Offers Drive better response rates with prescreen or ITA campaigns. Leverage data assets like Experian ConsumerView for ITA’s for robust behavioral and lifestyle segmentation. For prescreen, achieve pinpoint-personalization with offers built on propensity models, property attributes, and credit characteristics. 2. Seize the Home Equity Opening Use urgency-based messaging to attract consumers searching for fast access to equity—without the complexity of a full refi. Additionally, as mentioned above, leverage propensity, credit, and property (i.e. equity) data to optimize your marketing spend. 3. Strengthen Risk Controls Even in a low-delinquency environment, vigilance matters. Account Review campaigns, custom scorecards, and real-time monitoring help stay ahead of rising 90+ DPD segments. 4. Benchmark Smarter Competitive intelligence is key. Evaluate offer volumes, audience segmentation, and marketing timing to refine your next campaign. FAQ Q: What does the exit of a major home equity player mean? A: It leaves a significant gap in both marketing activity and borrower targeting. Lenders able to act quickly can capture outsized share in a category rich with equity and demand. Q: How should lenders respond to the evolving risk profile? A: Continue to monitor performance closely, but focus on forward-looking indicators like trended data, income verification, and alternative credit signals. Conclusion The housing market in July 2025 presents a clear message: the fundamentals are sound, but the strategies are shifting. Those ready to optimize outreach by making smarter use of data will seize a disproportionate share in both mortgage and home equity. Want to stay ahead? Connect with Experian Mortgage Solutions for the insights, tools, and strategies to grow in today’s evolving lending environment.  

Published: August 29, 2025 by David Fay

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