2020 Year in Review: COVID-19, CUVs and More

by Guest Contributor 3 min read March 24, 2021

With 2020 officially in the rearview mirror, it’s unbelievable to think about all that occurred. Most notable was COVID-19, and its dramatic impact on multiple areas of the industry—from production shutdowns to an overall reduction in registrations. But among those changes, some other trends emerged, driven by a continued shift in consumer preferences.

Let’s take a closer look at how the industry fared during the year.

COVID-19’s impact on new registrations

The coronavirus pandemic hit the industry hard in the second quarter of the year, with light duty new vehicle registrations dropping to 0.76 million in April, an 11-year low. When that occurred, there were numerous conversations about what the recovery would look like.

The industry rebounded fairly quickly, in the grand scheme of things. Light duty new registrations reached 1.35 million in August, a more expected volume. However, we continued to see the impacts of COVID-19 as the year progressed, with December closing out at a weaker rate of 1.3 million new registrations, compared to last year when it was 1.42 million.

Overall, the decline in registrations was felt most dramatically in new vehicles, which saw a 15.5% decline from 2019 to 2020, from 16.8 million to 14.2 million. Used vehicles also saw a dip, but about half the size. There were 39.3 million used vehicle registrations in 2020, down 7.5% from 2019, which saw 42.5 million used vehicle registrations.

This will be an important trend to pay attention to as we navigate 2021.

Toyota becomes light-duty leader

One of the other trends that is worth paying attention to are new vehicle registrations by brand. As of the fourth quarter of 2020, Toyota became the light-duty leader, comprising 12.73% of new vehicle registrations, surpassing Ford, which made up 12.66% of new vehicles registered in all of 2020. Both brands saw minor shifts in their market share, as Ford had been the leader in 2019 with 12.92% of new vehicles registered and Toyota at a close second at 12.53% in the same time frame.

While those two brands remain close in percentage, there are larger gaps between Chevrolet (11.85%), Honda (8.38%) and Nissan (5.74%), which round out the top five brands of new vehicles registered in 2020.

CUVs grow in popularity within VIO

For years, we’ve seen consumers gravitate toward crossover utility vehicles, or CUVs, which often feature more space than sedans, and have better gas mileage than a traditional SUV. And the trend continued in 2020.

CUVs grew 1.2% year-over-year, making up 19.4% of all vehicles in operation compared to 18.2% in 2019. Pick-up trucks maintained their lead, growing from 20.2% in 2019 to 20.4% in 2020. Mid-range cars made up 20.2% of vehicles in operation, holding the second spot even with a .7% decrease year-over-year. Additionally, SUV’s saw growth, increasing from 12.6% last year to 13.3% this year.

While there were moments in 2020 that felt like the industry had come to a standstill, the data shows that wasn’t necessarily the case. COVID-19 certainly caused some disruption, but the industry began to recover. It will be important to stay close to the data to see if any new trends emerge in 2021. Leveraging data will enable the industry to respond strategically, and ensure the recovery continues.

Related Posts

The Email Address as Your Most Powerful Identity Signal

The why behind Experian's acquisition of AtData What happens when a comprehensive email intelligence database joins a global leader in data, analytics and fraud prevention? The acquisition of AtData adds 25+ years of building a complete view of email as an identity signal. Financial institutions can recognize, engage and protect customers unlocking a new standard for the way their teams work and the customer experience. That's what Experian's acquisition of AtData delivers. How we got here Not all email addresses tell the same story. Some are newly created. Some exhibit bot-like patterns. Some are inconsistent with every other signal you have about that person. Imagine a real customer. You have a job. You shop online. You have a primary email from your employer, a personal Gmail you've used for 15 years, and an old Yahoo address you still use for shopping because you've been using it since college. You're an engaged customer who interacts with brands, makes purchases and pays bills on time. But each system sees a different version of you. When you apply for credit, the lender sees one email. When you shop, the retailer sees another. When you sign up for a service, you might use the third. For financial institutions: You slow down the approval process to manually verify identity or approve applicants without the full picture. For retailers: You can't tell which version of "customer" is the most engaged, so you either over-mail or under-serve. For fraud systems: Sees a new account created under one email and flags it as suspicious because it doesn't have the history. This was the original problem AtData was built to solve in 1999. Twenty-five years later, that problem didn’t go away, it became more complex. Email fragmentation and device sharing are more common, and identity theft is more sophisticated. Capabilities that now work together Experian has built sophisticated identity and fraud solutions backed by consumer data resources and decades of expertise in credit and risk. AtData brought the ability to assess whether an email address is trustworthy, reachable and consistent—at scale, in real time. Experian is now making email intelligence foundational, not optional. This matters for: Fraud prevention and risk management: Distinguishing a returning customer from a new threat. Knowing whether an email is newly created, exhibiting bot-like patterns or inconsistent with other identities is crucial. Compliance: Building audit trails that can explain identity decisions. Email data history and behavioral signals create the documentation needed to defend your decisions. Credit: Verifying identity in a world where traditional signals are shifting. Email signals provide a persistent, durable identifier that confirms who someone actually is. Marketing: Reaching the right person across email, mail and digital channels. Email intelligence reveals which addresses are actively engaged and reachable. Research shows email remains one of the highest-ROI marketing channels outperforming paid search and social advertising1. The problem every marketer faces: You end up burning budget on addresses that bounce, are unmonitored or are associated with users who never open mail. For credit marketing specifically, email enables faster, more targeted delivery of firm offers across channels, something that's increasingly important in a post-cookie world. "Email is a persistent identifier in a fragmented world. It's what connects a person's postal address, phones, devices, behaviors—the full picture of who they are. By embedding that into our infrastructure, we're not just adding another data point. We're fundamentally improving how businesses understand who their customers are."- Ashley Knight, Senior Vice President, Financial Services and Data Why now? AI is reshaping how decisions are made in every industry. Models are getting faster, more automated and more embedded in core workflows. But AI is only as effective as the data behind it. Fragmented data + fast models = faster, larger-scale misclassifications. In an era of synthetic identities, AI agents, deepfakes and AI-generated activity, the value of durable, persistent, real-world data signals has increased dramatically. Deloitte’s Center for Financial Services projects that generative AI could drive fraud losses in the U.S. up to $40 billion by 2027, a 32% growth rate since 2023. And email sits at the center of it with business email compromise already being one of the most common and costly fraud types. People change phones, move homes and swap devices, but they often hold onto their email for years. That's the signal that protects your business, and the one we've built into the core of how we help you make decisions with confidence. View the press release here

August 6, 2026 by Zohreen Ismail
Building Financial Opportunity Through Purpose-Driven Partnership

Discover how the National Urban League and Experian partner to expand financial literacy and create economic opportunity.

August 6, 2026 by Scarlet Nickel
2026 U.S. Identity and Fraud Report 

Explore key findings and insights from our newly released 2026 U.S. Identity and Fraud Report. Read more now!

August 5, 2026 by Laura Burrows

Subscribe to our Newsletter

Enter your name and email for the latest updates.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Subscribe to our Newsletter

Don't miss out on the latest industry trends and insights!
Subscribe