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"The reason I like partnering with Experian is because there are many companies out there that provide data and software, but Experian really focuses on solutions. They have people who understand my business and come up with solutions for my business."

Mark Ritter, Assistant Vice President, Business Lending
Members 1st Federal Credit Union

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Regulatory Burdens and Underwriting in Today's New Reality

What your peers are saying: Members 1st Federal Credit Union

Members First FCU

Mark Ritter, Assistant Vice President for Business Lending, Members 1st Federal Credit Union

I oversee the business lending function from sales origination to credit to portfolio management.

Challenges

Our biggest challenges today are really twofold, the first being the regulatory side. There’s an increasing burden placed on our regulators, which costs us money, and then the indirect costs through the regulations through time and resources that we have to spend to meet up with their ever-increasing needs.

The other side is underwriting loans in today’s new reality -- being that companies that had historical financials that were very good may not be in the best role today, and companies who had very bad financials the past few years may actually be in a very good position today. 

Core Solutions

Currently we use three primary products from Experian, Baker Hill’s advisor product, Statement Analyzer and the Experian business credit reports.

Experian's Consultative Approach 

The reason I like partnering with Experian is because there are many companies out there that provide data and software, but Experian really focuses on solutions. They have people who understand my business and come up with solutions for my business based on our size, scope and complexity and not simply the solution that they are selling.

The Results

Our regulators have been extremely happy with our solutions that we implemented from Baker Hill and Experian. As a result, they granted us some waivers so that we can expand our program a little bit more. Last year, the programs they approved us for counted for over $1.2 million for our bottom line which is a significant amount of money for our  credit union.

How can our consultative approach help your business?

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