Experian Consumer Information Services credit risk and
marketing products help clients profitably manage and optimize their customer relationships.
We regularly publish case studies supporting our clients’ successes as well
as white papers on industry-relevant topics and issues. Click below to download any
of the applicable research.
First Financial Asset Management Case Study
Utilizing Experian’s Collection TriggersSM product, First Financial
Asset Management collected $3.5 million — a return of $72 for every $1
spent on trigger data within two years. The company simultaneously improved its operational
costs associated with the collection of these and similar customer accounts.
Bay Area Credit Service LLC conducted a three-month trial program that proved Experian
delivers superior account management, programming capabilites and account scoring
and high-quality data, resulting in dramatic performance improvements and enhanced
implementing an auto prescreen campaign, Franklin Mint Federal Credit Union exceeded
its return on investment goal
by nearly 200 percent and increased its one-year campaign net profit by 60 percent.
Utilizing the Experian PINpoint ServicesSM product, a leading multistate
natural gas utility company identified and linked duplicate customer records, resulting
in the collection of $1.8 million in previously unpaid balances.
Experian PINpoint ServicesSM helped an energy company identify and link
duplicate customer records, resulting in the collection of $730,000 in unpaid balances.
Of the more than 3.3 million customer records sent by the energy company, Experian
PINpoint Services matched and assigned a personal identification number to 92 percent.
Credit union exceeds ROI targets by more than 115 percent
Like many credit unions, SC Telco Credit Union faced many challenges when trying
to increase their bottom line. Over the past year, their goal was to grow their loan
portfolio by offering new and used auto loans to prospective and existing credit union
members. Learn how Experian® helped SC Telco Credit Union grow its loan outstandings
by more than $2 million using Experian’s estimated interest rate calculation
(EIRC) attribute and Auto In the Market ModelSM product.