Discover how consulting services can help your organization strengthen your credit risk management strategies and processes, across the customer life cycle.
Insight and action: An updated guide to help utility companies optimize their collections strategies
"I like the innovation of Experian trying to help the client get to the next level, partnering and participating in the objective of the client."
- Head of Credit and Debt Management, Utility provider
Experian’s global consulting practice offers lenders and utility providers a proven methodology for adopting an integrated approach to optimally leverage their data insights and processes to provide a more comprehensive view of their customers’ characteristics, and transform this information into actionable strategies that help:
Our business consultants will develop a tactical plan and strategic roadmap, which are supported by pertinent ROI models that will maximize the performance of short- and long- term opportunities associated with the following key credit risk collections processes:
Experians’ portfolio business review looks at the situational analysis of your company’s current capabilities, systems, strategies, tools and benchmarking. From this analysis, Experian develops a report of findings and a recommended action plan for achieving quick win opportunities, long-term initiatives and strategic projects. The recommended action plan is further prioritized into a phased approach that migrates your processes into a best practice environment. Quantifiable business benefits for the proposed initiatives are clearly defined and accompanied by tactical objectives that lay the foundation for accomplishing an achievable long-term business strategy.
The collections portfolio health check helps clients to: