CUSTOMER MANAGEMENT

Develop strategies that increase revenue opportunities

Challenge Your Current Credit Risk Model

It's A New Reality. . . And Time For A New Risk Score

Complimentary Webinar Highlighting The Power of The VantageScore Credit Score

 

Credit Marketing Webinar

On Demand

Redefine your credit marketing strategies and identify the best near-prime prospects

Complimentary Webinar

Provide Members With Credit Education While Creating New Revenue For Your Credit Union

 

Offer Credit Education To Your Customers

Generate Cross-Sell Opportunities and Promote Customer Satisfaction with Experian's Credit EducatorSM service.

VantageScore for LendersSM

Make risk-management decisions with improved, consistent prediction power.

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Debt by Generation Video

Does your generation have the highest average credit score? How do different generations manage their money? Watch the exclusive video featured on FOX Business.

Customer Management Systems

Identify new opportunities, reach your most profitable customers, and establish best practices to manage relationships. Experian® offers a variety of customer management systems and tools, including data and portfolio management systems and reporting software, to help you gain a full view of your customers’ credit activity and behavior so that you can market the right products at the right time to valued customers and decrease your liability with your risky customers.

Customer Information and Database Management

Overcome the challenges posed by numerous, disparate customer databases found across multiple business units. By gaining a single customer view you can break down silos while improving data quality. Our data and customer management systems control and cleanse data from multiple sources. Deploy multichannel contact strategies and capture data at the point of sale.

Relationship Building

Take advantage of cross-sell and up-sell opportunities by better understanding your customers. With customer notification services, credit activity reports and behavioral data, you’ll know when to approach existing customers with timely personalized offers. With analytics tools that determine total customer value, and better customer management and retention strategies, your portfolio will grow.

Customer Portfolio Management

Uncover trends in your portfolio and receive notification when your customers receive offers from your competitors. By combining Experian’s extensive up-to-date customer data with its portfolio management applications, you can maximize your revenue, minimize your risk, make timely offers to retain existing accounts and employ stronger risk-reward decisions.

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