How to Dispute Credit Report Info

Posted on Jul 25 2012 by

I talk with consumers almost every day, and one of the most common questions I get is how to dispute information you believe is being reported inaccurately. The process is very straightforward and simple.

Step 1: Go to www.experian.com/dispute

You can submit disputes for any information you believe to be inaccurate through Experian’s online dispute system. You can also upload any supporting documentation through the system when you submit your dispute.

You do not need to have a current copy of your personal credit report. However, requesting a copy of your personal report can help ensure you have the most recent information available, particularly if you haven’t reviewed your report for a long period of time.

Here are the ways you can get your personal report:

A. You can get your Experian report free once every 12 months at AnnualCreditReport.com

B. You can also get it free from the credit reporting company used by your lender if you have adverse action taken, such as having an application declined, receive welfare assistance, are unemployed and seeking employment, or live in a state the provides one or more free reports annually at www.experian.com/reportaccess.

If you believe you are a victim of fraud or identity theft, you can add a security alert and request a free report at www.experian.com/fraud. For more information visit www.experian.com and follow the applicable links.

C. For a nominal fee, if you do not qualify for a free copy under one of the circumstances described above, you can request your personal report online by visiting www.experian.com/help.

D. By subscribing to a credit monitoring service, such as Experian Credit Tracker, which provides unlimited credit report access, credit scores, monitoring and resources.

Step 2: Select “Start a new dispute online” box

After checking the box, click “Continue.”

If you have a personal report with a report number, you can select that option. If not, choose the appropriate box and click “Continue.”

Simply follow the instructions to enter your dispute information step-by-step.

It is very important to be specific with your dispute. State exactly what the issue is with an account. Experian’s online dispute system simplifies the process by providing choices for the most common dispute reasons.

Upon receiving your dispute, Experian will contact the source of the information, such as a lender, on your behalf. The source of the information is required by the federal Fair Credit Reporting Act (FCRA) to review its records and respond to the dispute.

If you would prefer, you can submit your dispute by mail.

Step 3: Allow 30-45 days for your dispute to be completed

The dispute should be completed within 30 – 45 days after it is received by Experian. That time-frame allows documentation to be mailed if necessary. However, most disputes can be conducted through automated processes. As a result, many disputes are completed well in advance of the 30-45 day period.

The source of the information will respond in one of three ways:

A. The information should be updated in response to the dispute
B. The information should be deleted from the credit report
C. The information should remain as reported

Once a dispute is completed you will receive a notice from Experian with the results of the dispute. If you do not agree with the history as reported by the source and cannot reach agreement, you may add a “Statement of dispute.” A statement of dispute enables you to explain why you disagree with how the information is being reported.

Businesses are notified that the statement is part of your report every time you apply for credit or other services. Lenders and other businesses can take the statement into account and may ask you for more details or documentation as part of their application review process.

Three steps is all there is to it.

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