Video: Stories from Customer Care

When you have questions about your credit, who can you call? When you reach out to Experian, you’ll connect with a live agent who can help get you the answers you need. Hear some of the most common ways they...

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Video: Customer Care Stories – Elizabeth

May 25, 2016

Elizabeth from Customer Care shares how her passion for helping others takes her customer service to the next level. There’s a perfect job out there for everyone. For Elizabeth,...

Do unpaid medical bills hurt your credit scores?

May 25, 2016

Do you have questions about credit? Join our live video chat every Tuesday and Thursday at 2:30 p.m. ET on Periscope. Rod Griffin, Director of Public Education at Experian,...

Infographic: The Military – Credit and Your Future

May 25, 2016

When you’re a servicemember, your financial life has to plan for some unique challenges and special circumstances that relocation and redeployment can bring. Readjustments can make waves not just...

Video: Customer Care Stories – Orleana

May 20, 2016

Orleana from our Fraud Resolution group shares how, when discovering suspect activity in your credit report, connecting with a live agent can help callers recover and move on. When...

Graduates and Credit: Survey Results

May 19, 2016

Grads! Need to brush up on your credit skills fast? Download our PDF Guide to post-college credit to see where you can learn more to fill in knowledge gaps...

Video: Customer Care Stories – Moncie

May 19, 2016

Meet Moncie from our Customer Care team, and learn why helping others is her favorite part of her role with Experian. Our Customer Care agents know firsthand how surprised...

Video: Customer Care Stories – Art

May 19, 2016

Art, with our Fraud Resolution team, joins to share the peace of mind callers share once they learn they have with a dedicated resolution specialist to work through their...

Audio: Low Credit Delinquency

May 19, 2016

When rates of credit delinquency drop, what can it mean for the rest of us? It’s good news in this edition of the Credit Report REPORT for those of...

Video: Customer Care Stories – Ashlee

May 19, 2016

Hear directly from Ashlee, a member of our Customer Care team, on how talking to a real person with your credit questions can make an important difference. Today it...

Is a Social Security number the only way to build credit?

May 19, 2016

Do you have questions about credit? Join our live video chat every Tuesday and Thursday at 2:30 p.m. ET on Periscope. Rod Griffin, Director of Public Education at Experian,...

Audio: Late Charges and Your Scores

May 19, 2016

It might be the cardinal rule of payments: they have to happen on time. When they don’t, it can be for any number of reasons when life gets busy,...

Saluting Your Service: A Servicemembers’ Guide to Credit

May 19, 2016

The brave men and women of the United States military regularly conquer seemingly impossible challenges. Across land and sea, your courage, strategic skill, and fortitude are routinely tested whenever...