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Frequently Asked Questions
- How can I order a copy of my personal credit report?
- How can I dispute information on my report that is inaccurate?
- I have a few questions about my credit. Can I speak with someone?
- I may be a victim of fraud – can Experian help?
- I have a question about my Triple Advantage® or Experian Credit TrackerSM membership – who do I call?
- I hear I can get a free copy of my credit report if I’ve been turned down for a loan. How does that work?
- How do I remove my name from telemarketing mailing lists?
Personal Services Contacts
For fast resolution to your consumer credit questions, please select an option from the table below.
I would like to:
How to contact us:
Order My Credit Report and Score
Dispute Information on My Credit Report
You must have a copy of your Experian credit report to use this service.
Online:
Phone:
Contact us at the toll free number on your credit report.
Get Help with Fraud, Identity Theft and
My Credit
Ask Questions About My Existing Triple Advantage® or Experian Credit TrackerSM Membership
Learn All About My Credit
Online:
International callers who experience difficulties calling these numbers should contact their telephone service providers for assistance.
Experian's National Consumer Assistance Center does not recognize faxing as a secure means for transmitting confidential consumer identification information. Therefore, we do not accept consumer correspondence that is faxed to any Experian office. Faxed documents are not processed.