Tag: debt recovery

How to Create an Effective Credit Union Collection Strategy

Here’s a step-by-step guide on how to create an effective credit union collection strategy. Read on to learn more.

September 24, 2024 by Laura Burrows
Three Tips for Successful Automated Debt Collection

Automated debt collection can help you save time and money while increasing customer satisfaction and long-term values.

November 9, 2023 by Laura Burrows
Refining Your Debt Collection Process for Optimal Recovery

Discover the different options and routes you can take to improve your debt collection process, enhance decisioning and maximize profitability. Read more!

May 24, 2023 by Laura Burrows
Adapting to the New Collections Landscape

Join our webinar on October 21, as expert speakers provide a view of the current collections environment and share insights on how to best adapt.

October 5, 2020 by Laura Burrows
Profitability Analysis

Profitability analysis is one of the most powerful analytics tools in business and strategy development. Yet it’s underrated and often ignored.

September 30, 2020 by Victoria Soriano
Utilities Q&A Perspective Series: How to Collect When You’re Not Collecting

Beth Bayer, Vice President of Energy Sales and Danielle Grigaliunas, Product Manager of Collection Solutions, discuss the changing collections landscape.

August 11, 2020 by Laura Burrows
Immunity in the Housing Market

The housing sector, in particular, looks poised to regain momentum and perhaps lead the path towards stabilization in the second half of 2020.

May 28, 2020 by Joseph Mayans
Looking Beyond the Unemployment Rate

To get a better picture of labor market health in the coming months, there are three components reported in BLS's employment release that require attention.

May 11, 2020 by Joseph Mayans

By: Maria Moynihan Government organizations that handle debt collection have similar business challenges regardless of agency focus and mission. Let’s face it, debtors can be elusive. They are often hard to find and even more difficult to collect from when information and processes are lacking. To accelerate debt recovery, governments must focus on optimization--particularly, streamlining how resources get used in the debt collection process.  While the perception may be that it’s difficult to implement change given limited budgets, staffing constraints or archaic systems, minimal investment in improved data, tools and technology can make a big difference. Governments most often express the below as their top concerns in debt collection: Difficulty in finding debtors to collect on late tax submissions, fines or fees. Prioritizing collection activities--outbound letters, phone calls, and added steps in decisioning. Difficulty in incorporating new tools or technology to reduce backlogs or accelerate current processes. By simply utilizing right party contact data and tools for improved decisioning, agencies can immediately expose areas of greater possible ROI over others. Credit and demographic data elements like address, income models, assets, and past payment behavior can all be brought together to create a holistic view of an individual or business at a point in time or over time. Collections tools for improved monitoring, segmentation and scoring could be incorporated into current systems to improve resource allotment. Staffing can then be better allocated to not only focus on which accounts to pursue by size, but by likelihood to make contact and payment. Find additional best practices to optimize debt recovery in this guide to Maximizing Revenue Potential in the Public Sector. Be sure to check out our other blog posts on debt collection.

July 17, 2013 by Guest Contributor

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