The economy is accelerating at a sluggish pace, and world headlines cause business leaders to swing between optimism and pessimism daily. Risk managers must look more closely and much more frequently at their customers' behavior to stay ahead of emerging credit problems. Some tips: Use all customer information when making decisions. Combining both internal and external data can paint a clearer picture of your customers. Identify the customer relationships that have value and should be retained. Apply resources accordingly. Implement daily triggers so you have the latest customer information around bankruptcy, repossession or loan delinquency, as well as positive information such as payments made to other financial institutions. Spend more time examining consumers who are delinquent on their home mortgage payments to determine their behavior on your portfolio. Use next-generation collections software to keep collectors up to date on account-level strategies. Download our white paper on how changes in the economy have impacted consumer credit behavior and what risk managers should analyze in order to determine portfolio strategies. Source: Experian News

The automotive loan market continued to improve, with lenders showing more willingness to lend outside of prime. In Q4 2011, average credit scores for new and used auto loans dropped when compared with Q4 2010. Additionally, the percentage of loans to customers with nonprime, subprime or deep-subprime credit scores increased. Average credit scores for new vehicle loans dropped six points, from 767 in Q4 2010 to 761 in Q4 2011 Average credit scores for used vehicle loans dropped nine points, from 679 in Q4 2010 to 670 in Q4 2011 New vehicle loans to nonprime, subprime and deep-subprime customers increased by 13.8 percent from Q4 2010 to Q4 2011 View our recent Webinar on the Q4 2011 state of the automotive market. Source: Experian Automotive's quarterly credit trend analysis. Download the quarterly studies and white papers.

Despite low demand and a shrinking pool of qualified candidates, loan growth priorities continue to rank high for most small-business lenders – both for small to midsize banks and large financial institutions. Between 2006 and 2010, overall loan applications were down 5 percent where large financial institutions saw small-business loan applications rise 36.5 percent. Banks and credit unions with assets less than $500 million showed the most significant increase of 65 percent. Read more of the blog series: "Getting back in the game – Generating small business applications." Source: Decision Analytics' Blog: Relationship and Transactional Lending Best Practices