Collections & Debt Recovery

Refining Your Debt Collection Process for Optimal Recovery

Discover the different options and routes you can take to improve your debt collection process, enhance decisioning and maximize profitability. Read more!

May 24, 2023 by Laura Burrows
Guide to Debt Collection Text Messages

Learn the benefits of debt collection text messages and how they can be used in your collection strategy to more easily reach consumers.

April 12, 2023 by Laura Burrows
Four Collections Best Practices

Trends are pointing toward 2023 being a busy year for debt collectors. Set your organization up for success by following these collections best practices.

February 27, 2023 by Laura Burrows
Maximizing Collections Efforts in the Public Sector

Recent economic volatility has left local, state, and even federal budgets tighter than usual, meaning agencies must prioritize debt collections efforts.

February 10, 2023 by Guest Contributor
Q&A: Macroeconomic Outlook and the Influence on Your Collections Strategy

Matthew Baltzer, Senior Director of Product Marketing, discusses challenges facing the debt collections industry and how to build a profitable portfolio.

November 30, 2022 by Laura Burrows
The Student Loan Pause Is Coming to an End: What Borrowers Will Be Asking

Lenders and servicers should anticipate an influx of questions and possiby borrower deliquencies as student loan forbearance comes to an end. Read more.

March 3, 2022 by Guest Contributor
Four Ways to Optimize Your Collections Efforts

Learn how to maximize your collections efforts while reducing costs, avoiding reputational damage and fines, and improving overall engagement.

August 30, 2021 by Guest Contributor
The Need to Maintain TCPA Compliance

The right technology can help your business maintain TCPA compliance through data scrubbing, phone type indicators, phone number scoring, and more.

August 12, 2021 by Guest Contributor
Adapting to the New Collections Landscape

Join our webinar on October 21, as expert speakers provide a view of the current collections environment and share insights on how to best adapt.

October 5, 2020 by Laura Burrows
Collections Is a Race, Not a Battle: Pre-Delinquent Strategies for the Subprime Population

To improve results within the subprime space, lenders need to have a well-established pre-delinquent contact optimization approach. Read more!

August 17, 2020 by Guest Contributor
Utilities Q&A Perspective Series: How to Collect When You’re Not Collecting

Beth Bayer, Vice President of Energy Sales and Danielle Grigaliunas, Product Manager of Collection Solutions, discuss the changing collections landscape.

August 11, 2020 by Laura Burrows
How Will COVID-19 Impact Consumers’ Payment Priorities?

When consumers are unable to pay all of their financial obligations, which credit accounts do they prioritize? Discover payment behavior post COVID-19.

July 30, 2020 by Guest Contributor
Utilities Q&A Perspective Series: Navigating the Utilities Collections Ecosystem

Experian experts provide insight on how utility providers can evolve amidst COVID-19 and refine their collections and recovery processes.

May 26, 2020 by Laura Burrows
Customer Loyalty and Fluidity in AFS and Traditional Lending

Since the end of the recession, customer loyalty has been a focus for lenders, given that there are more options for AFS borrowers. Read more!

November 26, 2019 by Guest Contributor
An Update on the Proposed CFPB Debt Collection Regulation

To provide consumers with protections against debt collectors, the CFPB issued a NPRM to implement the FDCPA earlier this year.

October 14, 2019 by Laura Burrows

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