4 things to do before dialing your customers

October 27, 2016 by Guest Contributor

Call if you need to, but protect yourself from TCPA exposure first. Follow these steps when creating your dialing strategy:

  • Obtain customer consent
  • Determine if the number is attached to a landline or a wireless device
  • Verify ownership
  • Scrub your database


Calling cell numbers can be a risky business, so be sure to set the proper workflow in motion to remain compliant.

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