Why a new playbook is needed
Mortgage rates remain elevated by historical standards: the average 30-year fixed rate ended 2025 at 6.15% (Freddie Mac’s PMMS), after spending much of the year closer to 7% (52-week high ≈ 7.04%) (Freddie Mac, 2025; Mortgage News Daily, 2025). At the same time, the Federal Reserve’s December 2025 Summary of Economic Projections signaled a modest easing path into 2026 (median fed funds projection 3.4% at end-2026), reinforcing expectations of lower borrowing costs ahead rather than an immediate return to pre-2022 conditions (Federal Reserve, 2025). Affordability pressures persist and vary widely by metro and region: rent-to-income ratios in many Midwestern markets are below 30%, while parts of the Northeast (e.g., New York City) exceed 50% of income for a typical renter household (Moody’s Analytics, 2023; 2025). Given this fragmentation, national averages no longer provide sufficient guidance. Lenders need a data-driven playbook that translates insight into action across the lending lifecycle.
Pillar 1: Borrower insights
Today’s renter profile skews younger: Gen Z already accounts for ~30.5% of renters and, together with younger millennials (under 35), represents over half of the rental population (Experian, 2025). Zillow’s Consumer Housing Trends Report similarly shows Gen Z makes up 25% of all renters and 47% of recent movers—evidence that the next cohort of first-time buyers is emerging from today’s rental pool (Zillow Research, 2024). Traditional credit files can miss reliable payment behavior. Both Fannie Mae and Freddie Mac now consider positive rent payment history in automated underwriting—using bank or payroll-verified data to augment limited credit histories—improving access for qualified renters (Fannie Mae, 2025; Freddie Mac, 2025). Data-driven edge: Broader borrower views—incorporating verified rent payments, student loan performance, and alternative credit signals—help identify “hidden prime” consumers and responsibly expand the addressable market.
Pillar 2: Operational efficiency
Margin pressure is persistent, and manual income/employment verification remains a top pain point: manual methods can take 30 minutes to several days, raise costs, and increase drop-offs (MeridianLink, 2025). Modern VOE/VOI solutions—e.g., Mastercard Open Finance (Finicity/Argyle), Truework—deliver GSE-accepted digital verifications that reduce friction, lower per-loan costs, and provide rep/warranty relief when validations succeed ( Mastercard; Business Wire/Morningstar). Data-driven edge: Verification and documentation automation enables speed, consistency, and scalability without proportional staffing or risk increases.
Pillar 3: Geographic precision
Affordability is deeply local. The national rent-to-income ratio has recently eased back toward ~27–30%, but disparities persist: several Midwest markets track below 30%, while New York City reaches ~67% and Miami exceeds 40% (Moody’s Analytics, 2023; 2025). Recent rent reports also show metros like Miami ranking as least affordable and others (e.g., Austin) more affordable for typical renter incomes, underscoring the need for metro-level targeting (Realtor.com, 2025). Data-driven edge: Market-level data—local affordability, migration, inventory, and labor trends—helps focus growth where demand is most likely to convert and perform over time.
Pillar 4: Refinance readiness
Refinance activity is muted but not gone. With rates dipping from 2025 highs, millions are positioned to benefit: as of Nov. 2025, about 4.1 million mortgage holders were “in the money” (≥ 75 bps savings), including 1.7 million highly qualified candidates; the cohort could grow toward ~5 million with small additional rate declines (ICE Mortgage Technology, 2025). Homeowners also held $11.2 trillion in tappable equity entering Q4 2025, supporting additional refinance and home-equity lending opportunities (ICE Mortgage Technology, 2025). Data-driven edge: Segment portfolios by rate sensitivity, pre-model operational capacity, and streamline digital processes to capture volume quickly while preserving experience.
Bringing it together
These four pillars—borrower insights, operational efficiency, geographic precision, and refinance readiness—form a unified framework for outperforming peers in today’s housing market. Lenders that operationalize this approach will be better positioned to: • Serve more borrowers responsibly by leveraging verified rent and payroll data to expand access (Fannie Mae; Freddie Mac). • Manage risk with greater precision through automated verifications and underwriting validations (Mastercard). • Build sustainable regional strength by deploying resources in metros where affordability and demand align (Moody’s; Realtor.com). • Capture refinance demand at scale as candidates and tappable equity expand when rates ease (ICE Mortgage Technology). The housing market is shifting—not back to what it was, but toward something more fragmented and data-dependent. Lenders who build strategy on insight rather than instinct will define the next generation of market leaders.
References
Experian. (2025, January 10). The shifting demographics of today’s renters. https://www.experian.com/blogs/insights/the-shifting-demographics-of-todays-renters/
Federal Reserve Board. (2025, December 10). Summary of Economic Projections (Table PDF). https://www.federalreserve.gov/monetarypolicy/files/fomcprojtabl20251210.pdf
Freddie Mac. (2025, December 31). Primary Mortgage Market Survey® (PMMS®) weekly data. FRED series MORTGAGE30US. https://fred.stlouisfed.org/series/MORTGAGE30US/
Fannie Mae. (2025, January). FAQs: Positive rent payment history in Desktop Underwriter. https://singlefamily.fanniemae.com/originating-underwriting/faqs-positive-rent-payment-history-desktop-underwriter
ICE Mortgage Technology. (2025, November 10). November 2025 Mortgage Monitor (press release & report). https://mortgagetech.ice.com/resources/data-reports/november-2025-mortgage-monitor
Mastercard. (2024, June 25; updated September 23, 2024). How data-enabled income and employment verifications deliver smarter, seamless financial experiences. https://www.mastercard.com/us/en/news-and-trends/Insights/2024/data-enabled-income-and-employment-verifications-deliver-smarter,-seamless-financial-experiences.html
MeridianLink. (2025, April 8). Instant verification: Rethinking income and employment tools. https://www.meridianlink.com/blog/its-time-to-take-a-new-look-at-income-and-employment-verification-tools/
Moody’s Analytics. (2023, November 27). 30% of income on rent remains the norm in U.S. metros (Data story). https://www.moodys.com/web/en/us/insights/data-stories/q3-2023-us-rental-housing-affordability.html
Moody’s CRE. (2025, March 11). Q4 2024 housing affordability update. https://www.moodyscre.com/insights/cre-trends/q4-2024-housing-affordability-update/
Mortgage News Daily. (2026, January 2). Freddie Mac mortgage rates—weekly survey (historic table). https://www.mortgagenewsdaily.com/mortgage-rates/freddie-mac
Realtor.com Economics. (2025, October 14). September 2025 rental report: Rental affordability improved compared to a year ago. https://www.realtor.com/research/september-2025-rent/
Zillow Research. (2024, October 14). Renters: Results from the Zillow Consumer Housing Trends Report 2024. https://www.zillow.com/research/renters-housing-trends-report-2024-34387/



