With more than one-third of customers interacting with a single business in five or more channels and more than 85 percent of consumers using...
Gift cards are the most requested gift item and have been for the last eight years. Merchants love gift cards because they take up...
Cont. Understanding Gift Card Fraud By: Angie Montoya In part one, we spoke about what an amazing deal gift cards (GCs) are, and why...
Apple Pay fraud solution Apple Pay is here and so are increased fraud exposures, confirmed losses, and customer experience challenges among card issuers. The...
Gift card fraud Gift cards have risen in popularity over the last few years— National Retail Federation anticipated more than $31B in gift card...
Reputational impact of fraud It’s all over the news. Hackers are compromising personal information and using that to access customer accounts. It’s critical that...
The evolution of identity verification Knowing who you are doing business with isn’t just a sound business practice to protect your bottom line. In...
The news of the latest breach last week reported that tens of millions of customer and employee records were stolen by a sophisticated hacker...
By: Maria Moynihan Mobile devices are everywhere, and landlines and computer desktops are becoming things of the past. A recent American Marketing Association post...
According to a recent 41st Parameter® study, 85 percent of consumers use online or mobile channels to conduct...
A recent survey reveals that 30 percent of travelers have experienced identity theft while traveling or know someone who...
By: Ken Pruett The great thing about being in front of customers is that you learn something from every meeting. Over the years I...
With the most recent guidance newly issued by the Federal Financial Institutions Examination Council (FFIEC) there is renewed conversation about knowledge based authentication. I...
Lately there has been a lot of press about breaches and hacking of user credentials. I thought it might be a good time to...
By: Kennis Wong On the surface, it’s not difficult to define existing account fraud. Obviously, it is fraud perpetrated against an existing account. But...