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7 must haves for your patient scheduling system...

COVID-19 has changed the way millions of Americans access care during COVID-19, leading to the widespread adoption of virtual health and other consumer-centric technologies....

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Telehealth benefits expansion: helping providers maxim...

Patients today expect digital capabilities from their provider and will increasingly choose those who offer digital capabilities. Knowing this, many providers have been working...

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Medicare MBI: COVID-19 and Medicare claims...

At the beginning of the year, the healthcare industry moved away from Medicare identifiers based on Social Security Numbers (SSNs), in favor of more...

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The rise of digital healthcare solutions: optimizing t...

From airlines to cafés to car manufacturers, businesses across America are scrambling to respond to the challenge of COVID-19. In healthcare, services are being...

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How to avoid patient misidentification and claims deni...

For many of the 36 million Americans who have registered for unemployment benefits during the coronavirus outbreak, losing their job means losing their health...

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How automating charity care eligibility improves the p...

There’s a phenomenon in online product reviews where the customer seems to love their purchase, yet gives it only one or two stars. Why...

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How to ‘unlock’ healthcare’s digital front door...

The term “digital front door” is one of the biggest buzz words in healthcare, and thanks to COVID-19, we can expect to see it...

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Identity crisis: ID matching and restricting the sprea...

There’s an identity matching challenge that’s existed in healthcare ever since the move to electronic medical records began, and the urgency to remedy it...

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COVID-19 Impacts: patient engagement...

A hundred years ago, the Spanish flu pandemic led to a revolution in public health. Healthcare systems were overhauled, national health surveys were launched,...

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