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Viewing healthcare from a marketer’s shoes...

As they do with everything else they purchase, consumers demand more personalized experiences with their healthcare providers. To meet that demand, healthcare organizations have...

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Create a strategy for patient collections...

Between 2015 and 2017, patients’ direct responsibility for their healthcare payments grew by 29.4 percent, according to a study by Black Book. On average, that...

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Elevate the customer experience...

When was the last time you tried a new restaurant without reading at least one Yelp review beforehand? If you’re anything like the majority of...

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How to ensure efficient reimbursement...

In an ideal healthcare world, third-party payers would always make payments accurately and on time. Unfortunately, human error is unavoidable, so missed payments and...

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Ditch the spreadsheets and supercharge productivity wi...

Not long ago, Excel spreadsheets were cutting-edge technology. Compared to stacks of paper and rows of filing cabinets, they seemed like an efficient, cost-effective...

Read More Ditch the spreadsheets and supercharge productivity with these automated solutions
Experian Health to help providers with consumerism at ...

Experian Health will be at HFMA ANI again this year–booth 1025–at the Venetian-Palazzo Sands Expo in Las Vegas, Nevada. Kristen Simmons, Senior Vice President,...

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Yes, you can strengthen portal security without disrup...

There’s no question that portals increase patient engagement. According to the Office of the National Coordinator for Health IT, almost eight in 10 patients appreciate the...

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Healthcare price transparency tools: Because costs sho...

Last year, a Kaiser Family Foundation study revealed that employer-based health insurance deductibles in the U.S. were at an average of $1,505. In 2006, the...

Read More Healthcare price transparency tools: Because costs shouldn’t be a guessing game
Patients before paperwork: Putting healthcare workflo...

Making phone calls, filling out paperwork, and chasing down debt shouldn’t take up the bulk of a healthcare organization’s daily schedule. Now more than...

Read More Patients before paperwork: Putting healthcare workflow automation into action