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New Experian Health Product Dashboard...

Posted on Jan 27 2016 by
The Passport Product Dashboard is now the Experian Health Product Dashboard and can be found at www.experianhealthproductdashboard.com. As a reminder, this dashboard provides real-time product statuses, important announcements, and upcoming release notes. We have moved the subscribers from the old to the new dashboard, and if you’ve bookmarked the old dashboard, there is a link there to direct you to the new one....

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Highlights from the 2015 Financial Performance Summit...

Posted on Dec 02 2015 by
A big thank you to all our clients who “rocked” the Experian Health 2015 client Financial Performance Summit, November 16-18, in San Antonio. Fueled by a rock-n-roll theme (and energy level), this three-day conference, “Legends: Experience the Journey from Ordinary to Legendary,” was truly legendary! Highlights from this year’s Summit included: Nearly 250 Experian Health clients in attendance Numerous...

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The Secret to Decoding Insurance Payments and Contracts...

Posted on Apr 30 2015 by
In the 1930s, Ovaltine offered listeners of the Little Orphan Annie radio program a membership badge with a decoder ring that allowed listeners to replace numbers with letters and figure out secret messages – which usually urged them to drink Ovaltine.. Fast forward to 2015, and a decoder ring can be bought online for under $20. Unfortunately, these trinkets aren’t sophisticated enough to help practices and hospitals...

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The Effect of the Affordable Care Act on Charity Screening...

Posted on Feb 26 2015 by
Significant changes in health insurance coverage are delivering a good and bad news report for providers. The good news is the continuing decline in the number of uninsured Americans. As of January 2015, the current uninsured rate is at an historic low of 12.9%. Much of this decrease can be attributed to the Affordable Care Act (ACA), with 7.1 million people enrolled in a plan on the federal marketplace, as well as an...

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Patient Billing Portal Makeover Boosts Patient Engagement (P...

Posted on Jan 21 2015 by
As discussed in part one of this blog series, technology such as patient portals are changing the way physicians are interacting with patients and how those patients access their medical information. An article in USA Today quotes the American Academy of Family Physicians on usage: 41% of family practice physicians use portals for secure messaging Another 35% use them for patient education About one-third use them for...

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Encouraging Patient Engagement through Financial Communicati...

Posted on Jan 08 2015 by
Rudyard Kipling famously wrote, “Oh, East is East, and West is West, and never the twain shall meet.” That was once true of care delivery and medical payments; they were two separate departments encountered at different stages during a physician or hospital visit, and each was siloed to the activities of the other. Today, patients are avid participants in their care and are more engaged and concerned with where their...

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Protecting Your Healthcare Portal...

Posted on Nov 06 2014 by
The evolution from paper to online medical records is an opportunity to engage patients more fully in their care while making healthcare organizations more efficient. However, while patients enjoy the convenience of self-service access to all of their medical information, the portals offer cybercriminals a one-stop-shop for identity theft as well. According to Identity Theft Resource Center in San Diego, medical identity...

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Better Insight Yields Better, Faster Claims Payments...

Posted on Nov 05 2014 by
It’s only natural to want to be fairly, fully and quickly reimbursed for services – it’s the basic foundation of business. Yet only in healthcare does attaining this basic transactional norm become challenging. Healthcare providers must be vigilant at all stages in the revenue cycle to ensure the amount they receive is timely and accurate. Achieving this deceptively simple goal is dependent upon insight – the...

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Robust Patient Estimates: The Key to Achieving Better POS Co...

Posted on Sep 16 2014 by
There’s a unique dichotomy in healthcare that’s not found in other service industries. For example, when you go out to eat at a restaurant, you don’t expect the server to ask you to pay before the meal is served. Conversely, you also don’t expect to walk out of the restaurant after the meal without paying. However, if you have ever ordered the special of the day and been shocked when the check arrives and the item...

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    About The Experian Health Blog

    The purpose of the Experian Health blog is to provide healthcare organizations with information to improve business operations and financial performance through accurate payer reimbursement and efficient patient collections.

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