Engaging during Uncertain Times

Strategies for staying connected during COVID-19 and beyond

Field Guide: How to Stay Connected and Engaged with Customers during COVID-19

The COVID-19 pandemic has dramatically shifted the pace of life for the majority of Americans, creating an unprecedented challenge for businesses to stay connected with employees and customers alike. Experian Partner Solutions created this guide to help businesses develop their long-term engagement strategies during uncertain times. The guide includes:

  • Information about the COVID-19 crisis and its impact. Including A list of resources for tracking the rapidly changing situation
  • Highlights of Experian’s COVID-19 and Consumer Confidence Survey 
  • Engagement strategies that address top customer and employee concerns

Download the field guide for more info on how to stay engaged during these uncertain times.


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