Giving Consumers Control and Enhancing Fraud Prevention

Overview

Today's data privacy-aware consumers want more personalized education and identity protection options that empower them to take more control of their financial lives. 

"Giving Consumers Control and Enhancing Fraud Prevention," our latest report with Javelin Research & Strategy, shows how the COVID-19 pandemic accelerated consumers' use of digital channels, creating increased fraud risks and the need for financial institutions to prioritize the customer experience.

Related resource:
In our latest webinar, Experian and Javelin experts outline research-based recommendations to help companies improve the consumer experience by delivering education and tools that empower consumers to control their digital lives.

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